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OptiTalent · Job Finder

Customer success jobs in Hong Kong

71 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in Hong Kong at a glance

Open roles
71
Remote
8%
Posted in the last 30 days
13
Advertised pay, middle half
HK$437K – HK$437Kmedian HK$437K a year · about US$56K

Pay from the 14 customer success jobs here that state yearly pay in HKD: the top of each advertised range. Updated nightly.

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1–20 of 71 jobs

SortNewestHighest pay
  • Bank of China (Hong Kong) · Hong Kong

    Full-timeEntry levelCustomer success & support

    Perform day-to-day operation duties of treasury settlement in an accurate and efficient manner, including confirmation, payment and accounting for FX, MM, Fixed Income, Derivatives, Bullion and Banknotes transactions; Handle pre-settlement/settlement exception cases and…

  • ISDA Negotiator

    4 days ago

    Axiom Talent Platform · Hong Kong, APAC

    HybridMid levelCustomer success & support

    Negotiation of a range of relevant documents including ISDA (and/or GMRA/ GMSLA), or other relevant documents; Analysis and resolution of technicalities arising in the course of negotiations

  • Bank of China (Hong Kong) · Hong Kong

    Full-timeMid levelCustomer success & support

    Work closely with relationship managers for preparing credit proposals / documents, statistics and periodic reports.; Liaise closely with related internal parties.; Handle enquiry relating to banking facilities and services for corporate clients and prospective customers.

  • Bank of China (Hong Kong) · Hong Kong

    Full-timeEntry levelCustomer success & support

    Handle Wealth Management / SME / personal banking customers' enquiries and requests related to banking products and services from different channels, including telephone, email, video-call, online text and fax; Deliver quality services to customers through inbound and outbound…

  • Third Bridge · Hong Kong

    RemoteFull-timeEntry levelHK$405K – HK$510K a yearCustomer success & support

    Third Bridge is a leading global research firm established in 2007, with a team of over 1,500 employees worldwide dedicated to fueling decisions with expert insights. We accelerate and enhance decision-making for investors and business leaders by unearthing unique expert…

  • Bank of China (Hong Kong) · Hong Kong

    Full-timeSeniorCustomer success & support

    Degree or above in relevant disciplines with professional insurance qualifications (FLMI, ACS); 6 years or above working experience and preferably 3 years at supervisory level in life insurance with solid customer relationship management experience; Excellent customer-service…

  • Kogan.com · South Melbourne, Victoria, Australia +1

    On-siteFull-timeEntry levelCustomer success & support

    Completing usability testing on a wide range of electrical and non-electrical products; Breaking down associated products and completing formal reports to evaluate build quality, component quality and suitability of components; Sharing reports and finding with relevant internal…

  • Brunswick Group · Hong Kong

    Full-timeCustomer success & support

    We are looking for a hands-on Technical Support Analyst to provide onsite support for our Hong Kong office and remote support across APAC (Tokyo, Beijing, Shanghai, Hong Kong, Singapore, Sydney). You will work with colleagues, global ICT teams and approved suppliers to resolve…

  • BitGo · Central, Hong Kong +1

    Mid levelCustomer success & support

    Serve as a dedicated advisor to institutional clients, helping them navigate and optimize their use of BitGo’s offerings.; Build and maintain strong relationships with key stakeholders to ensure ongoing engagement and satisfaction.; Partner with clients to develop tailored…

  • Axiom Talent Platform · Hong Kong, APAC

    SeniorCustomer success & support

    We are currently seeking a Company Secretarial Officer / Senior Officer / Assistant Manager to provide interim support for our global fintech client:

  • Bank of China (Hong Kong) · Hong Kong

    ContractEntry levelCustomer success & support

    Assist to develop and implement business plans based on the business development strategy, support Relationship Managers for business development.; Prepare and consolidate reports and presentation materials; Assist in cost management and evaluating project effectiveness.;…

  • Bank of China (Hong Kong) · Hong Kong

    Full-timeCustomer success & support

    Handle customer inquiries and complaints so as to deliver good quality customer services and ensure customer satisfaction.; Assist in credit card application operation process and general clerical work.; Promote credit card loan products and services to cardholders.

  • Bank of China (Hong Kong) · Hong Kong

    ContractEntry levelCustomer success & support

    Responsivities - Conduct CDD of customer profile for onboarding, periodic review and trigger event review. - Identify and verify KYC documents and customer statistic data. - Engage with customers to provide incomplete CDD information and documentation within service level. -…

  • Bank of China (Hong Kong) · Hong Kong

    Full-timeManagerCustomer success & support

    Serve as a dedicated customer contact point to deliver quality end to end after-sales services to the bank’s high net worth corporate and FI customers; Deliver tailor-made and one-stop quality services by closely following up client’s needs, conducting case investigation and…

  • Crypto.com · Hong Kong

    HybridFull-timeMid levelCustomer success & support

    Monitor live trading systems, strategies, orders, positions, P&L, and risk.; Act as the first line of support for trading, execution, exchange connectivity, and production issues.; Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions.;…

  • Bank of China (Hong Kong) · Hong Kong

    Full-timeSeniorCustomer success & support

    Promote and implement customer-centric model in Personal Banking Business by leading customer journey mapping and best-in-class user experience design; Collaborate with customer segments, product and channel managers to optimize customer journeys using Design Thinking,…

  • Kogan.com · South Melbourne, Victoria, Australia +1

    On-sitePart-timeCustomer success & support

    Taking ownership of escalated customer queries and issues, ensuring timely and effective resolution via Salesforce, SAP, phone and other systems.; Providing one-on-one support to customers via email and phone, always representing Kogan.com with professionalism and empathy.;…

  • Elwood Technologies · Hong Kong

    RemoteMid levelCustomer success & support

    Reports to: Global Head of Client Delivery

  • Portcast · Singapore +3

    HybridFull-timeSeniorCustomer success & support

    We're looking for a Senior Customer Success Manager to own our enterprise customer relationships end to end. Our CS team owns the full commercial relationship, strategic account management, adoption, renewal, expansion, and customer support, working directly with enterprise…

  • Numerix · Hong Kong +2

    HybridEntry levelCustomer success & support

    Since our founding in 1996, Numerix has been at the vanguard of financial technology, providing quantitative analytics and software that redefine pricing and risk management across the financial markets. Through recent strategic acquisitions, Numerix has further strengthened…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.