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Bank of China (Hong Kong)

Customer Services Manager (Customer Services Centre)

Hong Kong

Location
Hong Kong
Work
Not stated
Employment
Full-time
Level
Not stated
Function
Customer success & support
Pay
Not stated
Posted
2 weeks ago

About the role

Job Requirements

  • Degree or above in relevant disciplines with professional insurance qualifications (FLMI, ACS)
  • 6 years or above working experience and preferably 3 years at supervisory level in life insurance with solid customer relationship management experience
  • Excellent customer-service mindset with effective interpersonal and communication skill
  • Patient, attentive to details with good problem solving and organizing skills
  • Positive, attentive to details and good organizing skills
  • Conversant with MS Word, Excel and Chinese Word Processing
  • Proficient in spoken & written English and Chinese
  • Preference will be given to candidates with good command of spoken Mandarin; proficiency in other Chinese dialects will be an asset

We offer 5-day work week, attractive remuneration package and excellent training & development opportunities. Interested parties please submit application through our company website: http://boclife.com.hk

(Data collected will be used for recruitment purpose only.)

Source

Posted by Bank of China (Hong Kong) on their own hiring page, careers.pageuppeople.com. OptiTalent shows it as published, read 07 Nov 2026 04:08 UTC; the original is the reference.

View the original ad ↗

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