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Crypto.com

Trading Support Analyst

Hong Kong

Location
Hong Kong
Work
Hybrid
Employment
Full-time
Level
Not stated
Function
Customer success & support
Pay
Not stated
Posted
4 weeks ago

About the role

The Trading team develops and operates quantitative trading strategies across prediction markets, equity markets, and crypto markets.

We are looking for a Trading Operations & Support Analyst to support live systematic trading, ensure smooth day-to-day operations, and help improve the reliability and efficiency of our trading systems and processes.

Responsibilities

  • Monitor live trading systems, strategies, orders, positions, P&L, and risk.
  • Act as the first line of support for trading, execution, exchange connectivity, and production issues.
  • Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions.
  • Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues.
  • Support strategy deployments, system releases, testing, and production changes.
  • Monitor exchange and market events, outages, connectivity issues, and other operational risks.
  • Analyze trading and operational metrics to identify issues and improve processes.
  • Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations.
  • Maintain operational procedures and controls for production trading.
  • Participate in local trading coverage and rotating weekend coverage.

Requirements

  • 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role.
  • Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk.
  • Ability to troubleshoot issues calmly and effectively in a fast-moving production environment.
  • Strong Python or scripting skills; SQL experience is preferred.
  • Experience working with large trading or market datasets.
  • Strong analytical, communication, and problem-solving skills.
  • Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience.

Preferred

  • Experience supporting systematic, algorithmic, or market-making trading.
  • Experience with prediction markets, equities, crypto, futures, options, or other derivatives.
  • Experience with exchange APIs, FIX, order-book data, or real-time trading systems.

Source

Posted by Crypto.com on their own hiring page, jobs.lever.co. OptiTalent shows it as published, read 07 Nov 2026 00:09 UTC; the original is the reference.

View the original ad ↗

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