OptiTalent · Job Finder
Customer success jobs in District of Columbia, United States
152 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in District of Columbia at a glance
- Open roles
- 152
- Remote
- 22%
- Posted in the last 30 days
- 47
- Advertised pay, middle half
- $75K – $171Kmedian $121K
From the 128 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.
Hiring most here
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41–60 of 152 jobs
Associate Director, Client Services
3 weeks agoKobie · St. Petersburg, Florida, United States +14
RemoteFull-timeDirectorCustomer success & supportAt Kobie, Client Services exists to champion client satisfaction while strategically growing our business, turning Kobie from vendor into valued partner for some of the world's most recognized brands. We are the stewards of those relationships, and we lead with trust, clarity,…
Senior Enterprise Mission Success Manager
3 weeks agoSecond Front Systems · Washington, DC, District of Columbia, United States
RemoteFull-timeSenior$160K – $175K a yearCustomer success & supportOwn a portfolio of high-value, technically complex enterprise accounts, serving as trusted advisor to customer engineering, security, and executive leadership.; Lead customer kickoffs, onboarding, regular syncs, and executive-level Quarterly Business Reviews, including account…
Director, Commercial Mission Success
3 weeks agoSecond Front Systems · Washington, DC, District of Columbia, United States
RemoteFull-timeDirector$170K – $195K a yearCustomer success & supportLead, hire, coach, and develop a team of Mission Success Managers, setting clear expectations, portfolio assignments, and career growth paths.; Own Commercial Mission Success strategy and operating model, including customer segmentation, coverage models, and team capacity…
Dedicated Aid-Paraprofessional
3 weeks agoRocketship Public Schools · Washington, District of Columbia, United States
On-siteFull-time$21.00 – $25.50 an hourCustomer success & supportAt Rocketship Public Schools, we believe in the infinite possibility of human potential. We believe that every student deserves the right to dream, to discover, and to develop their unique potential and it is our responsibility and our privilege to unleash the potential inside…
Customer Service Manager - Fully Remote
3 weeks agoBanyan Canopy Group · Washington, District of Columbia, United States
RemoteManagerCustomer success & supportBanyan Canopy Group is the Excellence Centre for Banyan Software, providing world-class operational support to drive the success of enterprise software businesses worldwide. Based in Karachi, Pakistan, Banyan Canopy Group plays a critical role in Banyan Software’s long-term…
Manager, Customer Success - Pub Sec
4 weeks agoUiPath · Washington, District of Columbia, United States
RemoteFull-timeManager$144K – $200K a yearCustomer success & supportOwn and drive portfolio-level performance metrics including renewals, expansion, adoption, and customer health; Proactively identify and reduce systematic risk across the customer lifecycle; Operate with data-driven rigor using forecasting, probabilities, and path-to-plan…
Teracore · Washington, District of Columbia, United States
On-siteMid levelCustomer success & support(US Citizenship required to obtain security clearance.); 100% On-site
Service Desk Support Specialist
4 weeks agoAccenture Federal Services · Washington, District of Columbia, United States
Hybrid$81K – $154.7K a yearCustomer success & supportServe as the primary escalation point for complex Tier 2 technical and operational incidents, taking full ownership of resolution.; Diagnose, troubleshoot, and resolve multi‑layered platform, database, API, and system interface issues that extend beyond Tier 1 capabilities.;…
Service Desk Reporting Specialist
4 weeks agoAccenture Federal Services · Washington, District of Columbia, United States
Hybrid$81K – $154.7K a yearCustomer success & supportOwn and drive the full operational reporting lifecycle, including defining standards for report intake, prioritizing deliverables, and managing both ad‑hoc and scheduled reporting pipelines.; Architect, build, and maintain enterprise dashboards, synthetic monitoring alerts, and…
Service Desk Support Analyst
4 weeks agoAccenture Federal Services · Washington, District of Columbia, United States
Hybrid$65.9K – $120K a yearCustomer success & supportPerform comprehensive system verifications to ensure the functional integrity of core school partner processing platforms and data engines.; Research, diagnose, and resolve complex system anomalies and operational challenges across multiple platform components.; Lead incident…
Service Desk Product & Technical Specialist
4 weeks agoAccenture Federal Services · Washington, District of Columbia, United States
Hybrid$54K – $139.4K a yearCustomer success & supportAnalyze product workflows, user friction, recurring defects, and support trends to identify operational inefficiencies and opportunities for improvement.; Query, model, and validate data to support product decisions, release readiness assessments, and performance tracking…
Field Service Representative (Contract)
4 weeks agoConductorAI · United States +6
On-siteFull-time$175K – $250K a yearCustomer success & supportDeliver one-on-one desk-side training to analysts; Conduct classroom training sessions for analysts and operators; Support users and teams by addressing user inquiries and collaborating with the engineering team to resolve technical issues; Provide the engineering team with…
Onsite Deskside Support Manager
4 weeks agoIntelliDyne Jobs for Veterans · Washington, District of Columbia, United States
On-siteManager$110K – $130K a yearCustomer success & supportWe are seeking an experienced Onsite End User Support Manager to lead a large-scale customer support operation supporting a federal government client. This role oversees the operational performance and service delivery of multiple end-user support teams responsible for…
Service Desk Support - Mid-Level
4 weeks agoRedhorse Corporation · Washington, District of Columbia, United States
On-siteFull-timeMid level$80K – $90K a yearCustomer success & supportNow is a great time to join Redhorse Corporation. We are a solution-driven company delivering data insights and technology solutions to customers with missions critical to U.S. national interests. We’re looking for thoughtful, skilled professionals who thrive as trusted…
Deployment Strategist (Cleared)
5 weeks agoKaizen · New York, United States +1
HybridFull-time$140K – $180K a yearCustomer success & supportYou'll own the full implementation journey for Kaizen's federal customers: scoping the rollout, configuring the platform, training agency staff, and staying in the room until the deployment is actually adopted, not just launched. You'll work inside classified and accredited…
NextGen Federal Systems · Washington, District of Columbia, United States
HybridFull-timeSeniorCustomer success & supportThe Statistical Analyst high-level analytical and statistical support to the Air and Marine
Customer Service Program Team Lead
5 weeks agoDynamis, Inc. · Washington, District of Columbia, United States
Lead / staff$110K – $120K a yearCustomer success & supportLead the monthly CBM billing cycle in CMM/FileOnQ for the DHS “Cube” components and ICE, including CPVI reporting, SLA metrics, and IRWA/IAA forms; Lead the Beginning of Year (BOY) FASS reassessment and Fiscal Year End (FYE) support, including execution of the FYE surge and…
Ibility · Washington, District of Columbia, United States
RemoteFull-timeMid level$80K – $130K a yearCustomer success & supportServe as the Momentum Subject Matter Expert (SME), leading product demonstrations for clients, stakeholders, and end users.; Demonstrate Momentum functionality, business processes, and system capabilities, tailoring presentations to technical and non-technical audiences.;…
Senior Support Solutions Specialist
5 weeks agoAIP Publishing · NY, New Jersey, United States +4
RemoteSenior$85K – $95K a yearCustomer success & supportAIP Publishing is a leading publisher of the physical sciences. Working with us means being part of a mission: to accelerate scientific discovery while reimagining the future of scholarly publishing.
Technical Account Manager
5 weeks agoCloudflare · Washington, District of Columbia, United States
Hybrid$99K – $136K a yearCustomer success & supportThe Customer Support Team resolves complex issues and answers technical inquiries across various channels, supporting users from individual bloggers to global enterprises. At Cloudflare, Technical Account Managers (TAMs) provide high-level support, ensuring a seamless customer…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.