About the role
Department Overview:
The Wisconsin Professional and Executive MBA Programs are designed to meet the needs of working professionals who pursue their MBA degree. Our MBA programs combine a first-class education with the opportunity to implement practical learning.
Anticipated Start Date:
Nov 4, 2026
Anticipated End Date (If Applicable):
May 31, 2028
Remote Work Eligibility Detail:
Partially Remote
Anticipated Hours Per Week:
Minimum: 10 Maximum: 30
Schedule:
10 - 15 hours weekly during the academic year and up to 30 hours per week during the summer. Schedule is varied with some nights and weekends required.
SPECIAL NOTE:
You will need to be available to work the following times:
-->Every Wednesday evening (5:30pm-9pm) and one Saturday or Sunday (7:30 am - 4:30 pm) per month - generally the third weekend of the month.
Salary/Wage Range/Lump Sum:
Minimum: $15.00
Number of Positions:
1
Qualifications:
Applicants for the position must have:
- High attention to detail and precision
- Great customer service skills
- Strong written and verbal communication skills
- Experience with MS Outlook/Microsoft 365 and Microsoft Office Suite
- Experience with Zoom and Teams video conferencing tools
- Ability to work independently and take initiative
- Enjoy working with technology
Knowledge, Skills & Abilities:
Essential to this position is the ability to provide excellent customer service, have attention to detail, and provide solutions as well as tactful communication and a pleasant demeanor under pressure. Individuals who enjoy working with details and providing excellent customer service are good candidates. This position provides outstanding opportunities to build a resume and develop skills in a professional setting.
Position Summary/Job Duties
- Provide frontline support to the MBA & Master's students and instructors during class times
- Troubleshoot and solve issues with student personal devices
- Assist students with OneNote, Teams, Google Docs, and other collaboration tools
- Create and maintain email Google groups
- Review and analyze student data as needed
- Review and analyze conferencing software reports
- Handle confidential student information
Physical Demands
Student Assistants must be able to easily move between groups of students and classrooms when providing support in-person, listen to students technology concerns, communicate verbally with program staff and students, and work at a computer for several hours per day.
Institutional Statements
Equal Employment Opportunity Statement
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/