About the role
Job Opportunity: Front Desk Administrative Assistant
Location: Bothell or Redmond or Bellevue, Washington (On-site)
Job Type: Part time (15-20 hours per week)
Start Date: ASAP
Compensation: $20-24/hour
About Us
Think Academy is a fast-growing education technology company dedicated to providing high-quality academic enrichment programs for K–12 students. We strive to create an engaging and supportive learning environment where students can build confidence, develop strong academic skills, and enjoy learning.
Your Role
As a Front Desk at Think Academy, you will support the day-to-day operations of our Bellevue campuses and serve as a key point of contact for students, parents, teachers, and staff.
Key Responsibilities
Administrative & Operational Support
- Assist with daily office tasks, including printing, filing, material preparation, and basic data entry.
- Support logistics such as equipment setup, classroom readiness, and maintaining a clean, organized workspace.
- Help coordinate campus resources during peak times (weekends, special programs, etc.).
Front Desk & Customer Service
- Serve as the first point of contact for parents, students, and visitors with a friendly, professional attitude.
- Support check-in processes, class reminders, and general parent inquiries. .
- Provide basic program information and guide families to the appropriate staff members when needed.
Academic & Campus Support
- Help prepare printed materials, worksheets, and classroom supplies for teachers.
- Support tracking of attendance, class handouts, and post-class procedures.
- Maintain tidy and welcoming learning spaces across campus.
Qualifications
- Fluent in Chinese and English
- Responsible, reliable, and organized
- Strong communication and customer service skills
- Able to multitask in a fast-paced environment
- Comfortable using computers and basic office equipment
- Able to lift 25lbs (11 kg)
- Previous experience in customer service, education, administration, or a front desk role is preferred
- Campus Open Time: Tue - Fri 15:00 - 19:00; Sat & Sun 9:00 - 18:00
Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.