About the role
As an operations coordinator, you will help implement a range of confidential services provided by the office of mental health to help students navigate challenges and thrive. These services include individual and group counseling, skill-building workshops, and outreach programs.
To support the office of mental health, you’ll:
- Maintain a welcoming, professional, and confidential environment
- Conduct initial student contact screenings to assess immediate needs and risk level
- Facilitate urgent clinical interventions, appropriate referrals, scheduling, and intake support
- Provide empathetic, direct support to students in distress, under the direction of licensed clinical counselors
As an operations coordinator, you’ll:
- Provide high-level administrative support
- Participate in clinical staff meetings, crisis debriefs, and case coordination sessions
- Maintain complete, confidential records in Titanium, shared drives, Guardian, and departmental databases
- Manage student conduct-related emails, documentation, and office communications in compliance with records retention protocols
For finances, budgets, and logistics, you’ll:
- Maintain the department’s budget database, track line-item expenses, manage petty cash, and generate regular financial reports
- Process staff travel logistics, reimbursements, and financial paperwork via MySCAD
- Oversee inventory management, routine purchasing, printing requests, and supply orders for general operations and special events
- Coordinate building work orders, vendor services, and office equipment maintenance
Additionally, you’ll:
- Supervise, train, and delegate tasks to student employees to ensure seamless office coverage and reception support
- Plan, schedule, and implement department outreach, in-services, training sessions, and special events
- Maintain comprehensive records of program functions, event timelines, contact directories, and official outreach metrics
Minimum qualifications
- Bachelor’s degree in social work, human services, counseling, psychology, or a related field
- At least one year of related experience and training, or an equivalent combination of education and experience
Preferred qualifications
- Experience in higher education
Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.
ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.