About the role
As a member of the ISSO team, you will support international students across a range of categories throughout their time at SCAD, including academics, employment, health care, housing, immigration, safety, scholarships, taxes, and travel. Overall, you’ll play a critical part in helping them not only adjust to university life but also thrive.
To support international students, you’ll:
- Counsel F-1 students and dependents on U.S. immigration law, visa maintenance, and compliance statutes
- Serve as a Designated School Official (DSO)
- Manage SEVIS I-20 administration, tracking, and reporting (e.g., travel signatures, data changes, extensions, leaves of absence, reduced course loads, and data fixes)
- Process and advise on CPT, OPT, STEM OPT, and off-campus work authorization
- Manage SEVIS I-20 transfer releases and coordinate with other institutions
As an adviser, you’ll:
- Review Form I-983 training plans for STEM-eligible alumni
- Maintain employment reporting data
- Assist with quarterly career-preparation workshops to support university employment goals
- Track alumni O-1 and H-1B visa approvals and provide reporting data to CAS
- Chaperone employment-related trips to Charleston, S.C., for biometric appointments
Additionally, you’ll:
- Connect students with local resources (SSA, DDS, tax support) and advise on U.S. health insurance systems
- Support quarterly orientation programs
- Conduct attendance outreach for students with extensive absences or early withdrawals
- Act on student concern alerts to connect individuals with university resources
Candidates should have:
- Knowledge of F-1 student visa regulations
- Excellent communication and coordination skills
- An ability to work effectively with individuals from diverse backgrounds and meet deadlines
- Working knowledge of STEM-related career issues and other career needs
Minimum qualifications
- Bachelor’s degree
- At least one year of experience as a Designated School Official (DSO) or comparable knowledge of international education
- Experience with Banner, Terra Dotta, Salesforce, and App Extender
- Experience designing and implementing events and workshops
Preferred qualifications
- Master’s degree
- Bilingual
Certificates, licenses, and registrations
- U.S. citizenship or legal permanent residency
- Valid driver’s license
Travel required:
- Less than 10%
Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.
ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.