About the role
As an assistant director of enrollment in SCAD Atlanta, you’ll encourage right-fit students to join The University for Creative Careers and prepare for the exciting next chapter of their lives. On the admission team, you’ll explain the unrivaled resources we offer to prospective students, encouraging them to visit and explore the university for themselves.
To support the university’s mission, preparing students for creative professions, you will:
- Travel to effectively represent the university to prospective students, while building ongoing professional and institutional relationships
- Build relationships with prospective students and their guardians by telephone, e-mail, social media, and handwritten correspondence and regularly follow-up with students
- Receive and process all admission and scholarship documents and gather supportive information
- Remain knowledgeable of all university policies and procedures as well as educational systems within your assigned area
- Collaborate with internal departments to plan and complete events that contribute to outreach and recruitment efforts
As an advocate for prospective students, you will:
- Keep meticulous records and ensure document tracking and data integrity
- Ensure adherence to the Family Educational Rights and Privacy Act (FERPA)
- Serve as the primary financial aid contact for prospective students and their families; explain the federal aid process; assist in financial planning, explaining the cost of attendance, FAFSA verification, and balance tracking
- Maintain a close working relationship with internal offices (e.g., residence life and housing, office for career and alumni success, and registrar)
Ideal candidates will demonstrate:
- Excellent communication, organization, strategic thinking, and time management skills
- Strong public peaking and customer-service skills
- An ability to work well under pressure, quickly shift focus, and maintain a positive attitude
Minimum qualifications
- Bachelor’s degree in a related field
- Proficient in using Salesforce and Banner
- Able to work evening and weekends as needed
- Able to travel as needed
Certificates, licenses, and registrations
- Valid driver's license
Travel required
- 20–40%
Work hours: The university work week is Sunday through Saturday. Most offices are open Monday through Friday from 8:30 a.m. to 5:30 p.m. To accommodate business needs, employees may be assigned to other workdays and/or hours, including weekends and evenings.
ADA tag: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements and minimum qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions and/or meet the minimum qualifications.