About the role
As a NetSuite Project Manager at Plative, you will support NetSuite ERP engagements and ad hoc projects, connecting customers with the right expertise to get more value from NetSuite. This is a highly visible, customer-facing role. You will provide clear leadership and accountability on high-profile projects.
Operating within the Pacific Time Zone, you will lead high-profile implementations from kickoff through rollout, driving stakeholder alignment, risk management, and delivery excellence at every step.
Responsibilities
- Serve as the main point of contact for customers, building the relationship and keeping projects on schedule.
- Manage stakeholder expectations, align resources, and resolve competing priorities across projects.
- Follow Plative's delivery structure and project management methodology throughout implementation.
- Run business and project reviews that walk customers through proposed solutions.
- Report on budget, project status, risk, and escalations to customer and internal stakeholders.
- Coordinate IT project teams so customer requirements translate cleanly into design specs, integrations, and data transfers.
- Advocate for the customer, resolving and managing escalations to keep satisfaction high.
- Travel occasionally to customer sites; most work happens remotely.
- Support NetSuite engagements across new implementations, enhancements, integrations, and ongoing support, including Salesforce build-out ownership when needed.
- Build and deliver presentations on technical concepts, work plans, delivery approach, milestones, and results for customer stakeholders.
Basic Qualifications
- Full life-cycle NetSuite implementation experience across multiple industry verticals.
- 3+ years of project management experience in a consulting environment.
- 4+ years of hands-on NetSuite implementation experience.
- Strong skills in negotiation, vendor management, risk management, project financials, and KPI reporting.
Preferred Qualifications
- Bachelor's degree in Accounting, Computer Science, IT, or an MBA.
- Track record delivering complex NetSuite projects.
- CSM and SuiteFoundation certifications.
- AI-fluent: comfortable using AI tools to speed up design and delivery work, and willing to own the output, errors included.
How You’ll Embody Our Core Values At Plative, our core values shape how we work, collaborate, and grow. As part of the team, you will:
- Put People First: Build trusted relationships with clients and mentor teammates.
- Grow Together, Win Together: Share knowledge, celebrate wins, and elevate others.
- Bring Your Authentic Self to Work: Foster openness, empathy, and integrity in every interaction.
- Take the Path You’ll Be Proud Of: Deliver excellence, own outcomes, and learn from challenges.
- Push Boundaries, Blow Minds: Design creative, scalable solutions that drive real impact.
Compensation Compensation is competitive and benchmarked to the market. Exact ranges vary by region and will be discussed during the initial interview process.
AI Disclosure & Hiring Practices Plative uses AI-powered tools to support our recruitment process. However, AI tools never replace human judgment; all hiring decisions are made entirely by our Talent Team.
Plative Inc. is an equal opportunity employer. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We are also committed to fair employment practices regarding citizenship and immigration status.