About the role
Multiple positions available, based in Brisbane or the QBCC regional offices. Other locations within Queensland will be considered.
About the Role
We're looking for passionate and capable people with strong building industry knowledge who are ready to put their expertise to work in a role combining regulation, investigations and customer service.
As frontline representatives of the QBCC, you will provide expert technical advice, help resolve building disputes, and conduct both proactive and reactive building inspections across Queensland. Your work will directly support consumers, contractors, and industry stakeholders while ensuring compliance with Queensland's building legislation and standards.
You'll use your hands‑on industry knowledge to investigate building matters and help uphold building standards across the state. This is a frontline role where your practical experience is valued and your judgement matters.
What You'll Bring
- A current QBCC Builder's Licence or equivalent qualifications/experience in construction, engineering, certification, project management or architecture (mandatory).
- Ability to obtain a Certificate IV in Government Investigations within 6 months of appointment (mandatory).
- A current motor vehicle driver's licence and the ability to travel frequently and at short notice across Queensland (mandatory).
- Strong knowledge of contemporary building standards, codes, legislation and industry practices, with the ability to assess and supervise building work.
- The ability to navigate difficult conversations with confidence. Your high-level interpersonal, consultation, negotiation and mediation skills will help contractors and consumers work through disputes. relating to building work.
- A sharp eye for detail—and the bigger picture. You bring high-level investigative, analytical and problem-solving skills, along with the ability to manage complex cases in a highly technical environment.
Why Join Us?
This is a unique opportunity to step away from the tools and the physical demands of work sites, while still using your trade knowledge every day in a new career path.
You'll be part of a respected organisation that plays a vital role in maintaining confidence and quality in Queensland's building sector.
You'll enjoy:
- Meaningful, community‑focused work that supports Queensland homeowners and industry
- Professional development and training while working with a supportive, experienced team
- Opportunities to broaden your career in regulation, investigations and technical advisory work
- A chance to apply your skills in a new and impactful way
Whether you're based in Brisbane, Maryborough, Rockhampton, the Gold Coast or other locations with Queensland, you'll be joining a team committed to professionalism, integrity and positive outcomes for Queenslanders.
How to apply
Please ensure you read the attached Applicant Information document and Position Description. Submit your resume and cover letter (maximum of 3 pages) ensure in your cover letter you:
- Detail:
- Your QBCC licence number
- Whether you have a current driver's licence
- Whether you possess or are happy to complete a Certificate IV in Government Investigation
- What interests you about joining the QBCC
- Respond to the following questions:
- Please provide an example where you applied building standards, practices, legislation and codes within the construction industry whilst also demonstrating investigative and problem-solving skills?
- You are managing several reactive and proactive investigations at once. A new complaint arrives that involves possible structural concerns, and the site is in a regional area. Information from the consumer is incomplete, and the contractor is not responding. Explain how you would prioritise your caseload.
- A homeowner and a contractor are in dispute over incomplete and defective building work. The homeowner is frustrated and wants a full refund. The contractor says the work met the contract and refuses to rectify it. Describe how you would approach mediating between the two parties.