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Customer success jobs in Victoria, Australia

92 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in Victoria at a glance

Open roles
92
Remote
13%
Posted in the last 30 days
47
Advertised pay, middle half
A$72K – A$100Kmedian A$85K · about $56K

From the 14 customer success jobs here that state yearly pay in AUD: the top of each advertised range. Updated nightly.

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41–60 of 92 jobs

SortNewestHighest pay
  • Civica · Melbourne, Victoria, Australia +4

    Full-timeCustomer success & support

    Join Civica as an Implementation Consultant supporting the delivery of Altitude software within local government environments across Australia and New Zealand. You will deliver consulting, training and support services, helping customers implement practical solutions and…

  • Podium · Melbourne, Victoria, Australia

    ManagerCustomer success & support

    As the Manager, Customer Success (SMB) at Podium, you’ll lead a team of Customer Success Managers who each own a high-volume portfolio of 150+ small and medium-sized businesses. You’ll coach and develop your team to deliver outstanding onboarding, drive product adoption, and…

  • Atomi · Victoria, Australia

    RemoteContractCustomer success & support

    As a School Success Manager, you will own the full relationship with a portfolio of existing Atomi schools, from rollout and adoption through to renewal and expansion. You’ll be the school’s trusted advisor on best practice and the commercial lead on growing the partnership.

  • Netwealth · Melbourne, Victoria, Australia

    HybridFull-timeCustomer success & support

    As an Investor Services Officer within our Claims & Estates team, you’ll help support the administration of death claims, insurance claims and applications, permanent incapacity requests, financial hardship requests and other updates to member accounts on the Netwealth platform.

  • Netwealth · Melbourne, Victoria, Australia

    HybridFull-timeCustomer success & support

    ✅ Lead a specialist team supporting Netwealth's largest wholesale and private wealth clients

  • Onside · Melbourne, Victoria, Australia

    Full-timeCustomer success & support

    You’ll own revenue retention for a portfolio of SMB customers. Account health data shows you where to focus, and you decide the response. When an account starts to slip, you’ll catch it early and lead the plan to recover it, so every renewal is earned.

  • MYOB · Melbourne, Victoria, Australia

    HybridFull-timeFrom A$90K a yearCustomer success & support

    Responsible for providing real-time guidance and support to Customer Experience team members and provide feedback for coaching and training opportunities; Resolve complex MPM cases beyond standard frontline support through independent diagnosis across data, workflow,…

  • Xero · Sydney, New South Wales, Australia +2

    HybridFull-timeCustomer success & support

    This newly created role establishes and leads capability development in Product & Technology, working alongside our engineering, product, design, security, and data science teams. You'll partner with leaders to architect frameworks that enable specialists to evolve their skills…

  • Onside · Richmond, Victoria, Australia

    Full-timeCustomer success & support

    You'll manage a portfolio of mid-market and enterprise agribusinesses and help each one realise the value of Onside. You'll set goals with them that fit their business and seasons, and help their people and contractors make Onside part of every day on site. Before each renewal,…

  • KnowBe4 · Melbourne, Victoria, Australia

    Entry levelCustomer success & support

    Resolve complex, escalated customer inquiries related to KnowBe4 ECS products efficiently and thoroughly; Assist Core Support Technicians with challenging technical questions and issues related to our ECS Product line; Handle and assist with non ECS related tickets when…

  • Kogan.com · South Melbourne, Victoria, Australia +1

    On-sitePart-timeCustomer success & support

    Taking ownership of escalated customer queries and issues, ensuring timely and effective resolution via Salesforce, SAP, phone and other systems.; Providing one-on-one support to customers via email and phone, always representing Kogan.com with professionalism and empathy.;…

  • Symbos · Mulgrave, Victoria, Australia

    Lead / staffCustomer success & support

    As a Customer Lead Specialist, you will contact customers who have submitted enquiries through Nissan’s website, social media or digital channels, understand their level of interest, and pass genuinely interested prospects through to the appropriate Nissan dealers.

  • WPP Media · Melbourne, Victoria, Australia

    HybridCustomer success & support

    We have found a great balance of embracing flexible working whilst also maintaining in-office collaboration with most teams meeting in the office 3 days per week.

  • Trustpilot · Melbourne, Victoria, Australia

    ContractCustomer success & support

    At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting…

  • Guild Group · Sydney (CBD), New South Wales, Australia +1

    HybridFull-timeCustomer success & support

    Guild Insurance is Australia's leading provider of insurance solutions for allied healthcare professionals. For over 60 years, we've been providing exceptional products, services, and unparalleled customer experiences driven by a genuine care for our clients' professional and…

  • UpGuard Inc. · Sydney, New South Wales, Australia +3

    RemoteFull-timeMid levelFrom $1,500.00 a monthCustomer success & support

    At UpGuard, we are replacing manual security bottlenecks with AI-driven precision. Fresh off a US$75M Series C, we are scaling our infrastructure to process 100 billion risk signals daily. This isn’t just growth; it’s a total reimagining of how the world manages cyber risk.

  • Lyrebird Health · Melbourne, Victoria, Australia

    HybridFull-timeCustomer success & support

    You'll be responsible for the experience and outcomes of Lyrebird's most complex Enterprise implementations, hospitals, health systems and other organisations where success depends on active judgement and coordination across multiple stakeholders, workflows and technical…

  • GoCardless · Melbourne, Victoria, Australia

    A$84K – A$126K a yearCustomer success & support

    GoCardless is the leading open banking payments network. We process payments for tens of thousands of businesses globally, from start-ups to household names, and we are growing fast. In ANZ, we work with some of Australia and New Zealand's most ambitious companies, and our…

  • Nintex · Melbourne, Victoria, Australia

    HybridMid levelCustomer success & support

    The Customer Success Manager (CSM) is responsible for driving product adoption and maximizing customer value to support retention. The CSM manages day-to-day customer health and engagement, fostering growth through regular interactions, actionable insights, and telemetry data,…

  • ISS Facility Services · Melbourne, Victoria, Australia

    Part-timeCustomer success & support

    The purpose of this role is to provide ISS customers, visitors and employees with a high-quality front-of-house and business support experience. The role combines Concierge / Reception responsibilities with office coordination activities. The incumbent is responsible for…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.