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Customer success jobs
10 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
1–10 of 10 jobs
Counts are paused for a minute after many searches; results are still current.
Principal Technical & Complex Claims Manager
2 weeks agoPrima · Manchester, England, United Kingdom
On-siteLead / staffCustomer success & supportLead our Bodily Injury, Third-Party Property Damage, Credit Hire, and Motor Engineering operations; Build and lead a capable team of high-calibre Technical Claims Specialists across High-Value Claims, Large Loss, Complex Bodily Injury, and Third-Party Property Damage / Credit…
Bodily Injury Claims Handler
2 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeMid levelCustomer success & supportManage your own caseload of OIC and MOJ portal claims from instruction through to settlement or litigation.; Be comfortable dealing with bodily injury claims that fall outside of the portal.; Liaise directly with clients, claimants, and third parties to progress cases…
Junior Bodily Injury Claims Handler
2 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeEntry levelCustomer success & supportManage your own caseload of OIC portal claims from instruction through to settlement or litigation.; Liaise directly with clients, claimants, and third parties to progress cases efficiently.; Handle indemnity, liability and quantum investigations and disputes.; Review medical…
Customer Care Lead
3 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeLead / staffCustomer success & supportAssist with day to day people leadership of the Customer Care function; Analyse contact volumes and KPIs using reporting functions; Ensure work processes and quality standards are consistently applied and improved; Motivate and help to develop a highly skilled team; Deputise in…
Validations Lead
4 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeLead / staffCustomer success & supportLead, motivate, and mentor the day to day operations of the Manchester Validations team.; Coach team members on all validation types, helping them build deep domain expertise and professional skills.; Create an empowering, collaborative, and high trust work environment aligned…
Customer Care Manager
4 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeCustomer success & supportDaily Operations: Oversee day to day operations across the Customer Fulfillment and Postsale Validations teams, ensuring high productivity, regulatory compliance, and performance against key service level agreements (SLAs).; Team Management & Coaching: Provide direct line…
Motor Claims Fraud Handler
5 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeMid levelCustomer success & supportEnd-to-End Investigation: Take full ownership of a portfolio of suspected opportunistic and organised fraudulent motor claims, including Accidental Damage (AD), Personal Injury (PI), and Credit Hire (CH).; Intelligence & Evidence Gathering: Analyse files to spot subtle…
Motor Claims Intervention Handler
2 months agoPrima · Manchester, England, United Kingdom
On-siteFull-timeEntry levelCustomer success & support1. Proactive Third-Party Capture & Negotiation
Motor Claims Handler
4 months agoPrima · Manchester, England, United Kingdom
On-siteFull-timeCustomer success & supportActing as the first port of call for customers who need to make a claim. You will put customers at ease and kick off the process of putting things right; Collecting as much information as the customer can provide about what happened and recording it as accurately as possible;…
Validation Specialist - Customer Team
13 months agoPrima · London, England, United Kingdom
HybridFull-timeCustomer success & supportConduct validation checks on a wide range of documents and policies, ensuring data accuracy against internal systems; Using tools to identify document fraud and flag cases when relevant; Handle inbound enquiries and conduct outbound calls with customers as part of the…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.