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Customer success jobs

6 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

1–6 of 6 jobs

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  • Hawk · Munich, Bavaria, Germany +1

    HybridFull-timeMid levelCustomer success & support

    Provide timely, high-quality support for customers via our ticketing system, assisting with rule configuration, user management, workflow optimization, and integrations.; Troubleshoot rule behaviour and configuration issues and investigate why alerts trigger (or don’t) and…

  • Hawk · Munich, Bavaria, Germany +1

    HybridFull-timeCustomer success & support

    Requirements and needs assessment: gather and analyse the customer's AML, fraud and screening requirements and advise on best-practice configuration.; Configuration: translate policies, screening algorithms, regulatory requirements and risk factors into Hawk's setup, covering…

  • Hawk · Malaysia +1

    RemoteFull-timeCustomer success & support

    Own the full customer lifecycle for your portfolio, from initial scoping and implementation through to ongoing value realization, adoption, and new use cases. There's no relay handoff here; you carry the account start to finish.; Manage delivery according to Hawk's best…

  • Hawk · London, England, United Kingdom

    HybridFull-timeCustomer success & support

    Own the full customer lifecycle for your portfolio, from initial scoping and implementation through to ongoing value realization, adoption, and new use cases. There's no relay handoff here; you carry the account start to finish.; Manage delivery according to Hawk's best…

  • Hawk · United States

    RemoteFull-time$150K – $200K a yearCustomer success & support

    Own the full customer lifecycle for your portfolio, from initial scoping and implementation through to ongoing value realization, adoption, and new use cases. There's no relay handoff here; you carry the account start to finish.; Manage delivery according to Hawk's best…

  • Hawk · Munich, Bavaria, Germany +1

    HybridFull-timeDirectorCustomer success & support

    Own the regional commercial outcome: drive GRR and NRR across your portfolio of Customer Value Partner-managed accounts, and report on it with the same rigor you'd expect from your own team.; Contribute to Hawk's customer operating model, the delivery methodology, systems, and…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.