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Customer success jobs

7 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

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  • Customer Success Associate

    4 weeks ago

    Filevine · United States

    RemoteFull-timeEntry level$75K – $85K a yearCustomer success & support

    The Customer Success Associate is responsible for ensuring customers realize ongoing value from Depositions by Filevine. This role focuses on adoption, retention, and long-term customer satisfaction by proactively supporting clients throughout their lifecycle.

  • Expert Team, Solutions

    14 months ago

    Filevine · Salt Lake City, Utah, United States

    On-siteFull-timeLead / staffCustomer success & support

    The Expert Team, Solutions Specialist is responsible for determining the best solution for a customer trying to accomplish an outcome that is not available out of the box. “That is not possible” is never the answer. Backstop solutions, provisional configurations, and…

  • Partner Onboarding Specialist

    14 months ago

    Filevine · Salt Lake City, Utah, United States

    On-siteFull-timeExecutiveCustomer success & support

    Work closely with Sales to improve discovery quality prior to implementation.; Refine activities to thoroughly document customer processes, technical landscape, requirements, and KPIs upfront.; Validate implementation-relevant details, assumptions, and expectations by reviewing…

  • Renewals Specialist

    21 months ago

    Filevine · Salt Lake City, Utah, United States

    On-siteFull-timeEntry levelCustomer success & support

    Ensure clear communication takes place between the Account Solutions Manager and Account Executive on each account at time of renewal; Detailed research on the accounts to map out a clear path forward resulting in on time renewals; Utilize multiple tools and platforms to…

  • Account Solution Manager

    23 months ago

    Filevine · Salt Lake City, Utah, United States

    On-siteFull-timeMid levelCustomer success & support

    The Account Solution Manager (ASM) owns every aspect of the post-sale experience for a portfolio of approximately 300 customers, operating as a highly resilient, strategic, and adaptable problem solver dedicated to account retention. Serving as the primary operational and…

  • Technical Support (Email Specialist)

    26 months ago

    Filevine · Salt Lake City, Utah, United States

    On-siteFull-timeCustomer success & support

    The Email Support team works with customers to solve their day to day issues, thus we are looking for candidates with a passion for providing world-class support. Your job will be to maintain an in-depth understanding of Filevine products, customer use cases and support…

  • Expert Team - Customer Trainer

    34 months ago

    Filevine · Salt Lake City, Utah, United States

    On-siteFull-timeLead / staffCustomer success & support

    Own the Collective Outcome: Act as a primary catalyst for advanced product adoption by taking accountability for the success of every interaction. You will ensure that every training session moves the customer closer to seamless, everyday utilization of the Filevine product…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.