Customer success jobs in Tokyo, Japan

• BM

  Seller Support Adviser, APAC

  3 days ago

  Back Market · Tokyo, Japan

  HybridFull-timeMid levelCustomer success & support

  We’re here to help make tech reliable, affordable, and better than new. We're a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

• VM

  Associate Customer Success Manager

  3 days ago

  Vistar Media · Tokyo, Japan

  Full-timeEntry levelCustomer success & support

  The T-Ads Associate Customer Success Manager (Japan) will be Vistar's primary operational and customer-facing resource in Japan. This role combines enterprise technical support, customer success, onboarding and operational coordination. You will support customers throughout…

• V

  Customer Success Manager - Japan

  4 days ago

  Vanta · Tokyo, Japan

  HybridFull-timeMid levelCustomer success & support

  Have 3+ years of experience in Customer Success at a SaaS company.; Background in running a book of business of ~150-170 accounts.; Background in running a strategic book of business; Willingness to collaborate with others and drive mutually beneficial outcomes; Self-motivated…

• BD

  Lead Technical Success Manager

  8 days ago

  Black Duck Software, Inc. · Tokyo, Japan

  Lead / staff¥113.3K – ¥141.6K a monthCustomer success & support

  Your job is to drive adoption and prove value. You work closely with the account team to drive renewals and delight customers. You do the technical work yourself, including problems without a known answer. You partner with a Customer Success Engineer (CSE) when the work…

• Z

  Technical Success Manager

  9 days ago

  Zscaler · Tokyo, JPN, Japan

  HybridFull-timeSeniorCustomer success & support

  We are looking for a Technical Success Manager to join our Japan team. This is a hybrid role, reporting to the Manager of Technical Success. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping them adopt and maximize…

• W

  Product Support Analyst

  10 days ago

  Workato · Tokyo, Japan

  Full-timeEntry levelCustomer success & support

  REQUIRED:

• N

  Customer Value Architect - Japan

  10 days ago

  Neara · Tokyo, Japan

  RemoteFull-timeLead / staffCustomer success & support

  Imagine having the power to stress-test an entire power grid against a hurricane or thunderstorm before the clouds even gather. That is the reality we are creating at Neara.

• B

  Senior Customer Success Manager

  11 days ago

  Braze · Tokyo, Japan

  SeniorCustomer success & support

  As a Braze Senior Customer Success Manager you will work closely with some of the most innovative brands in Japan to help them realize value from their investment in Braze.

• F

  Onboarding Manager, Customer Experience (Tokyo, Japan)

  11 days ago

  Figma · Tokyo, Japan

  HybridFull-timeManagerCustomer success & support

  Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to…

• W

  Customer Program Manager

  12 days ago

  Wayve · Tokyo, Japan

  HybridFull-timeCustomer success & support

  We build the embodied intelligence that moves real vehicles safely, and the ecosystem a billion machines will run on in the future. Very few people in AI can say this. Every role here, whatever the team, plugs into that.

• Q

  Senior Technical Success Manager (Australia or Japan)

  2 weeks ago

  Qdrant · Canberra, Australian Capital Territory, Australia +2

  RemoteFull-timeSeniorCustomer success & support

  You'll join the Customer Success and Engineering organization as our first Senior Technical Success Manager hire in Australia or Japan, reporting to our Director of Customer Success. Our Technical Success Managers in the US and Europe own the post-sale relationship for our most…

• B

  Manager, Customer Success

  2 weeks ago

  Braze · Tokyo, Japan

  ManagerCustomer success & support

  As a Manager in the Braze Customer Success Team you will join our department’s leadership to own the entire book of business within Braze Japan. You will manage an evolving team of CSMs, taking ownership of their growth, development and achievement. You will take ultimate…

• A

  Customer Success Manager

  2 weeks ago

  Anthropic · Tokyo, Japan

  On-siteCustomer success & support

  Join Anthropic's Customer Success team as one of the founding members of our Japan Customer Success team as we pioneer the future of enterprise AI adoption. As a Customer Success Manager at Anthropic, you'll be the strategic partner and trusted advisor to our most complex…

• F

  Support Agent - Japan

  3 weeks ago

  FeverUp · Tokyo, Japan

  Part-timeCustomer success & support

  We’re Fever, the world’s leading tech platform for culture and live entertainment.

• RM

  Director, Customer Experience, Japan

  3 weeks ago

  Revolution Medicines · Tokyo, Japan

  DirectorCustomer success & support

  The Director, Customer Experience is a strategic leader within Commercial Excellence, responsible for designing and optimizing the overall customer engagementstrategy in Japan.

• TI

  Customer Success Manager

  3 weeks ago

  Tenable, Inc. · Tokyo, Japan

  Mid levelCustomer success & support

  Tenable has an immediate need for a Customer Success Manager who will be responsible for establishing and driving sales activities for our software products within a designated geography.

• M

  Customer Success Manager

  3 weeks ago

  MongoDB · Tokyo, Japan

  HybridFull-timeMid levelCustomer success & support

  As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the…

• L

  Customer Service Associate

  4 weeks ago

  Lalamove · Tokyo, Japan

  On-siteFull-timeEntry levelCustomer success & support

  Founded in Hong Kong in 2013, Lalamove is an on-demand delivery platform that redefines logistics through technology. Driven by our mission to "empower local communities by making delivery fast and affordable," we are a global unicorn operating across markets in Asia, Latin…

• A

  Customer Success Manager - Named Accounts

  5 weeks ago

  Asana · Tokyo, Japan

  HybridSeniorCustomer success & support

  Our Customer Success team is committed to helping customers maximize the value of Asana as both a technology platform and a holistic approach to collaboration. From high touch to scalable success, our goal is to deepen the usage of the whole work graph, resulting in delivering…

• A

  Business Support Manager

  6 weeks ago

  adjoe · Tokyo, Japan

  HybridFull-timeManagerCustomer success & support

  Office & Facility Operations: Manage day-to-day Tokyo office administration, vendor relationships, and inventory. Execute local procurement and IT asset ordering (e.g., laptops) to achieve availability and operational cost efficiencies.; Local HR Administration & Employee…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.