Vendor Management & Outsourcing Analyst

Trust is the first of a new breed of banks in Singapore – digitally native and focused on delivering a delightful customer experience. You will work in a fast-paced and collaborative environment to solve new and interesting challenges each day. Together with our Trust team, you will help shape the future of our bank.

As a Vendor Management & Outsourcing Analyst you'd be able to work on and solve many interesting challenges which we are facing, learn new ways of working, and help build delightful high quality products for our customers.

Job Description

This role will work with the Trust Technology team, SCB and vendors to support the assessment of risk, outsourcing and associated matter relating the Third-party vendor engagements.

The Role Responsibility

Strategy

• Ensure all required risk management processes (new and on-going) are performed periodically as specified by governance standards.
• Be the point of contact for the Vendor team and Contract owners for all required risk approvals and ensure compliance to vendor onboarding procedures.
• Support Outsourcing and materiality assessments for vendor services, and ongoing governance to comply with regulatory requirements.

Business Support

• Support Business Functions to complete risk assessments and service review meetings based on implemented Third Party Risk Management (TPRM) governance and oversight processes.
• Support management of ongoing monitoring activities including service review meetings with the Contract Owners.
• Support the reviews and approval of new and incremental services to be contracted under the TPRM Framework.
• Support line 1.5 (one point five) and 2nd line of defence oversight of third-party risks, validating and/or escalating, as appropriate, third-party risks in alignment with the TPRM Framework and the Board-approved risk appetite.
• Ensure Contract Owners are mitigating identified risks associated with third parties in accordance with the TPRM Framework.

Processes

• Ensure that all third-party relationships are captured in a centralised inventory in a timely manner.
• Ensure and assess compliance to TPRM Framework and adherence to related policies and standards.
• Communicate and train TPRM requirements, including country regulatory expectations.

Risk Management

• Escalate identified issues to relevant risk committees as necessary.
• Prepare reports of third-party risk oversight activities to key stakeholders and relevant risk committees.
• Support audit reviews as directed.
• Identify issues and root causes of incidents including oversight/facilitations of third-party risk mitigation actions.
• Support BAU functioning of the Third-Party Risk Committee and follow up on key tasks as appropriate.

Cross Functional Engagement

• Partner with stakeholders (including but not limited to Contract Owners, Supply Chain Management (SCM) team and relevant SMEs) to effectively coordinate and execute third party risk management controls.

Skill

Target proficiency level

Risk & Control / Audit

Advanced

Third Party Risk / Outsourcing regulatory requirements

Advanced

MS Office Excel, PowerPoint

Advanced

Problem Solving

Core

Change management skills

Basic

ERP systems such as SAP, Ariba

Core

Key Stakeholders

• Trust Bank Technology Team
• Global SCB Supply Chain Team
• Trust Bank Finance Team
• Cross functional teams during category management development and strategic sourcing events. This includes, but not limited to, Business stakeholders, Technology & Innovation, Legal, Compliance, Tax, Risk and Finance

Our Ideal Candidate

• Minimum 3+ years of working experience with Third Party Risk & Control or broad vendor management experience
• Previous experience of working within the Financial Services sector is an advantage.
• Ability to develop creative solutions to problems and work with the larger team.
• Energy and desire to succeed; follows through on commitments; pushes self and others to deliver exceptional results.
• Strong collaboration, consensus building, problem resolution and communication skills are a prerequisite.

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Come as you are! Trust is an inclusive and open-minded workplace. If you are good at what you do and care about doing a good job, that’s what we focus and want from you. So come as you are. 😊

Trust is an equal opportunity employer. We prohibit discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Trust are based on business needs, job requirements and individual qualifications, without regard to age, gender, physical ability, race, religion or belief, family or parental status, sexuality, or any other status protected by laws or regulations. We will not tolerate discrimination or harassment based on any of these characteristics. We encourage applicants of all ages.