OptiTalent · Job Finder
Customer success jobs in Massachusetts, United States
201 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in Massachusetts at a glance
- Open roles
- 201
- Remote
- 23%
- Posted in the last 30 days
- 63
- Advertised pay, middle half
- $70K – $170Kmedian $125K
From the 178 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.
Hiring most here
See which of these roles fit you: OptiTalent Career reads each ad against your own record, on your computer. About OptiTalent Career →
1–20 of 201 jobs
New Relic · Atlanta, Georgia, United States +4
RemoteSenior$203K – $254K a yearCustomer success & supportAs a Senior Technical Success Manager (TSM) at New Relic, you can optimize your blend of technical knowledge, problem solving skills, business acumen, and teamwork to take care of and grow our customer base in a meaningful way. While you will work closely with our larger…
Flight Centre · Massachusetts, United States
Full-timeMid levelFrom $90K a yearCustomer success & supportCorporate Traveler USA is looking for a commercially minded Customer Success Manager to own and grow a portfolio of valued customer accounts. In this highly visible role, you'll become the trusted advisor for your customers, driving retention, revenue growth, and long-term…
Principal, Customer Education GTM
2 days agoSnowflake · Chicago, Illinois, United States +6
Full-timeLead / staff$150K – $196.3K a yearCustomer success & supportOwn the end-to-end GTM strategy for Snowflake's education portfolio; Define positioning, packaging, and channel strategy for On Demand learning; Build scalable demand generation motions: in-product pathways, campaign partnerships, community-led learning, partner co-marketing;…
Director, Gift and Swag Management
2 days agoReachdesk Ltd · Boston, Massachusetts, United States
Director$145K – $175K a yearCustomer success & supportAs Director, Gift and Swag Management at Reachdesk, you will lead Reachdesk’s efforts to offer our clients the widest range of gifts and branded merchandise at affordable prices. To drive these efforts you will manage Reachdesk’s Swag Sourcing and Marketplace Teams, each owning…
Senior Manager, Payer Implementation
3 days agoChamber Cardio · Washington, District of Columbia, United States +3
RemoteFull-timeManagerCustomer success & supportAs Senior Payer Implementation Manager, you’ll join payer implementation discussions as they begin and support delivery from signed contract through go-live, turning strategic commitments into successful launches. Reporting to the Head of Implementation & Corporate Initiatives,…
Amplitude · Boston, Massachusetts, United States +20
RemoteFull-timeSenior$151K – $252K a yearCustomer success & supportAmplitude is the leading AI analytics platform, helping over 5,200 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize…
Customer Success Manager
3 days agoCartesian Systems · Cambridge, Massachusetts, United States
Senior$80K – $120K a yearCustomer success & supportWe’re looking for a Customer Success Manager to help our retail customers successfully pilot, adopt, and grow with Cartesian. You’ll own the customer journey from demos to onboarding and implementation through long-term partnership, turning our technology into measurable…
Patient Support Specialist
5 days agoWellist · Boston, Massachusetts, United States
Customer success & supportThe people who succeed at Wellist tend to be:
K-8 IEP Team Chair
6 days agoBrooke Charter Schools · Brooke East Boston, United States +1
$74K – $130K a yearCustomer success & supportBrooke Charter Schools is a network of four public charter schools, serving grades K-12 in Mattapan, Roslindale, and East Boston. At Brooke, we coach and invest in our teachers so that they can help our students achieve at the highest levels and graduate from college. We…
Aisles & Abroad · Boston, Massachusetts, United States
RemoteEntry level$45K – $65K a yearCustomer success & supportWe are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive…
Support Manager, Sonny Team
7 days agoTutor Intelligence · Watertown, Massachusetts, United States
On-siteFull-timeManager$75K – $90K a yearCustomer success & supportLead the team that keeps every Sonny robot monitored and supported on every shift.
Direct Support Professional (DSP)
8 days agoAspire Living & Learning · Leominster, Massachusetts, United States
Mid level$18.50 – $19.00 an hourCustomer success & supportAt Aspire Living & Learning, we don't just talk about making an impact, we live it. For more than 40 years, we've supported neurodiverse children and adults across New England and Maryland as they discover their passions, unlock their potential, and live more independently in…
Aisles & Abroad · Boston, Massachusetts, United States
Remote$45K – $75K a yearCustomer success & supportFlexible Schedule | Remote
Manager of Customer Success
8 days agoTusker · Hudson, Massachusetts, United States
HybridFull-timeManagerFrom $120K a yearCustomer success & supportThis is an opportunity for a leader who wants both leadership and customer impact. You’ll have the ability to shape how the Customer Success team operates and grows while remaining directly connected to the customers and business challenges that make the work meaningful.
Mid-Market Customer Success Manager
9 days agoFoley · Boston, Massachusetts, United States
RemoteFull-timeMid level$55K – $70K a yearCustomer success & supportManage a portfolio of mid-market accounts, building trusted relationships with decision-makers and stakeholders.; Drive adoption of Foley.io solutions, ensuring customers achieve measurable ROI and business outcomes.; Proactively monitor account health, identify risks, and…
Senior Manager, Customer Success
9 days agoFoley · Boston, Massachusetts, United States
RemoteFull-timeManager$90K – $130K a yearCustomer success & supportLead and manage a team of ~8 Customer Success Managers serving 800+ mid-market customers, representing $16MM in revenue.; Recruit, develop, and retain top CS talent while fostering a high-performance culture.; Drive adoption, retention, and expansion strategies to achieve NRR,…
Tutor Intelligence · Watertown, Massachusetts, United States
On-siteFull-timeMid level$120K – $156K a yearCustomer success & supportWe’re building something incredible at Tutor.
Support
9 days agoLevel99 · Natick, Massachusetts, United States
On-sitePart-time$6.75 an hourCustomer success & supportThe Support/Expeditor is organized, detail oriented, and energetic, with a connection to both the Back of House team and Front of House team. Using our TOAST KDS expo screen, you will successfully review orders for BOTH of our high-volume service areas, takeout orders and…
Client Services Associate
9 days agoBAYADA Home Health Care · Dartmouth, Massachusetts, United States
Full-timeEntry level$50K – $52K a yearCustomer success & supportAs an Associate, you'll help keep our office running smoothly while connecting clients with the care they need and supporting our clinical team.
Nivoda · East Coast, United States +6
RemoteFull-timeMid levelCustomer success & supportAs a Customer Support Executive at Nivoda, you'll play a vital role in ensuring our customers have a seamless journey with Nivoda. Your main responsibilities include answering customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues related to…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.