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Customer success jobs in Massachusetts, United States
201 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in Massachusetts at a glance
- Open roles
- 201
- Remote
- 23%
- Posted in the last 30 days
- 63
- Advertised pay, middle half
- $70K – $170Kmedian $125K
From the 178 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.
Hiring most here
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121–140 of 201 jobs
Client Service Associate (Class of 2027)
2 months agoGuidepoint · Boston, Massachusetts, United States
HybridFull-timeEntry level$70K a yearCustomer success & supportGuidepoint’s Client Service team works with connects the world’s leading businesses with expertise to drive critical decisions. We are looking for Associates who want to compete, be accountable and build a career in premium client service and execution.
Divisional Client Services Manager, Home Care
2 months agoBAYADA Home Health Care · Auburndale, Massachusetts, United States
Full-timeManagerFrom $75K a yearCustomer success & supportThe Divisional Client Services Manager will:
Senior Client Partner, Healthcare
2 months agoGocatalant · Boston, Massachusetts, United States +1
HybridFull-timeSenior$250K – $350K a yearCustomer success & supportAs a Senior Client Partner, you will be an integral part of the growth within a targeted portfolio of named accounts within the Healthcare vertical. Working within your specific community, you will work to expand the presence of Catalant experts across multiple departments,…
Client Partner Director
2 months agoIbotta · Denver, Colorado, United States +17
HybridFull-timeDirector$250K – $290K a yearCustomer success & supportIbotta is seeking a Client Partner Director to join our innovative team and contribute to our mission to Make Every Purchase Rewarding.
AI ROI Advisory Services Director
2 months agoCloudZero · Boston, Massachusetts, United States
HybridFull-timeDirectorCustomer success & supportCloudZero is building a new practice: AI ROI Services. It's a repeatable engagement that installs measurement scaffolding for a customer's AI spend, then produces a calculation that survives a CFO's questions. We're writing the first two chapters of that playbook on ourselves,…
Partner Success Manager
3 months agoVidea · Boston, Massachusetts, United States +2
HybridFull-timeMid level$80K – $100K a yearCustomer success & supportWe are seeking a Partner Success Manager to join our Partnerships team. This role is designed for a commercially minded operator who owns the health, performance, and day to day execution of Videa’s partner ecosystem. You are the voice of Videa inside our partner ecosystem, and…
Manager, Solutions Architecture
3 months agoPaperless Parts · Boston, Massachusetts, United States
Manager$131K – $177K a yearCustomer success & supportThe Manager, Solutions Architecture leads Paperless Parts' Solutions Architecture function while serving as the lead Solution Architect on the company's most strategic customer engagements. This role is responsible for building a high-performing team, establishing scalable…
Campus Ambassador: Harvard University
3 months agoDIG INN Support · Boston, Massachusetts, United States
From $500.00 a monthCustomer success & supportDig Inn is looking for energetic, food-obsessed Harvard University students to represent our brand on campus this fall. As a Campus Ambassador, you'll drive real sales results; whether that's getting classmates through the door or landing catering contracts with student orgs…
Veeva · Boston, Massachusetts, United States
RemoteFull-timeMid level$70K – $140K a yearCustomer success & supportVeeva is looking for an AI-fluent Implementation Consultant to join our Professional Services team, focusing specifically on our Vault Safety solution. As Veeva integrates advanced AI capabilities and autonomous agents into Vault Safety to transform case processing and drug…
SimpliSafe · Boston, Massachusetts, United States
RemoteDirector$167.7K – $223.6K a yearCustomer success & supportThis is not a role for someone who manages winning against brand kpis or who manages in a silo. It is for a dynamic, team player; someone who has hands-on channel experience, who loves and is accountable for the numbers and execution for all offline channels. Someone with…
SimpliSafe · Boston, Massachusetts, United States
RemoteDirector$167.7K – $223.6K a yearCustomer success & supportThis is not a role for someone who manages winning against brand kpis or who manages in a silo. It is for a dynamic, team player; someone who has hands-on channel experience, who loves & is accountable for the numbers and execution for all paid digital channels. Someone with…
Product Support Analyst
3 months agoBenchling · Boston, Massachusetts, United States
HybridFull-time$73K – $90K a yearCustomer success & supportBenchling is building a world-class Customer Experience organization to drive the adoption of our solutions across our rapidly growing customer base. The Product Support Analyst plays a key role on the team supporting our customers and internal Benchling teams as they use…
Technical Account Manager
3 months agoLocalStack · Boston, Massachusetts, United States +1
RemoteFull-time$140K – $237K a yearCustomer success & supportWe are a fast-growing Series A startup building cutting-edge technology to revolutionize cloud development processes and support highly efficient dev&test feedback loops. We’ve closed our last $25mil round in Q4 2024, led by Notable Capital, CRV and Heavybit.
Customer Success Manager - CRM Suite
3 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeSenior$75K – $115K a yearCustomer success & supportAt Veeva, our CRM Customer Success Managers (CSMs) are strategic consultants - not traditional account managers. Combining life sciences industry experience with technical aptitude, you will collaborate with internal product, support, sales, services, and business consulting…
Customer Success Manager
4 months agoAdaptive · Boston, Massachusetts, United States
On-siteFull-timeMid level$100K – $130K a yearCustomer success & supportAs a Customer Success Manager at Adaptive, you'll be the primary advocate, technical partner, and growth driver for our customers from Day 1 onward. Reporting to the Manager of Customer Success and collaborating closely with our existing team of CSMs, you'll own the end-to-end…
Robotics Deployment Manager
4 months agoTutor Intelligence · Watertown, Massachusetts, United States
On-siteFull-timeMid level$120K – $160K a yearCustomer success & supportAs a Deployment Manager at Tutor Intelligence, you will own the customer experience from the moment a deal closes through successful on-site robot deployment and early post-launch stabilization. You will work directly and independently with customer engineering, operations, IT,…
Principal Customer Success Manager - Ostro
4 months agoVeeva · Boston, Massachusetts, United States
RemoteFull-timeLead / staff$115K – $175K a yearCustomer success & supportOstro, a business within Veeva, is the premier brand engagement platform for the life sciences industry. We are looking for a Client Services expert to own key client relationships and drive innovative strategies that maximize ROI. In this role, you will champion our clients'…
Vice President, Customer Success
4 months agoCrunchtime · Atlanta, Georgia, United States +3
Executive$190K – $225K a yearCustomer success & supportWe are seeking an experienced and strategic Vice President of Customer Success to lead, scale, and evolve our Customer Success organization. This executive leader will be responsible for driving customer retention, maximizing customer value, identifying growth opportunities,…
Technical Account Manager - East
4 months agoDatadog · Boston, Massachusetts, United States +1
Full-time$124K – $165K a yearCustomer success & supportDatadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law.…
Client Partner, Industrials
4 months agoGocatalant · Boston, Massachusetts, United States
HybridFull-time$250K – $350K a yearCustomer success & supportAs a Client Partner, you will be an integral part of the growth within a targeted portfolio of named accounts within the Industrials vertical.
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.