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Customer success jobs in Ohio, United States

93 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in Ohio at a glance

Open roles
93
Remote
18%
Posted in the last 30 days
39
Advertised pay, middle half
$41K – $97Kmedian $52K

From the 58 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.

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21–40 of 93 jobs

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  • Schneider Downs · Columbus, Ohio, United States

    HybridEntry levelCustomer success & support

    As a trusted advisor in the professional services industry, you know what matters most to clients: Big thinking with a personal focus. You also know what matters most to your own success, including: career growth, work-life flexibility, leadership that cares about your ability…

  • La Senza · Columbus, Ohio, United States

    Customer success & support

    La Senza is seeking a Customer Service Representative to support customers through incoming phone calls, email, and chat inquiries. This role takes a responsive, caring approach to resolving customer concerns, building rapport, and providing an excellent customer experience,…

  • ShipBob, Inc. · Kettering, Ohio, United States

    HybridManagerCustomer success & support

    The role is an individual contributor responsible for developing and supporting our partner fulfillment centers to ensure they are all performing to the necessary standards. This role will oversee new startup functions including project management, systems training, and…

  • PDQ Doors · Milford, Ohio, United States

    Full-timeEntry level$18.00 – $25.00 an hourCustomer success & support

    Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?

  • Guild Garage Group · PDQ- Milford, Ohio, United States

    Full-timeEntry level$18.00 – $25.00 an hourCustomer success & support

    Do You Thrive on Helping Others, Solving Problems, and Being Part of a Winning Team?

  • Mongoose · Buffalo, New York, United States +10

    RemoteFull-time$80K – $90K a yearCustomer success & support

    Act as the primary strategic partner for your customers, guiding them to achieve their institutional goals through effective use of Mongoose.; Lead onboarding and implementation for new customers, ensuring a smooth, structured rollout that drives early adoption and sets the…

  • Quantum Health, Inc. · Dublin, Ohio, United States +14

    RemoteFull-timeManagerCustomer success & support

    If you are a California resident, Quantum Health may collect personal information in connection with your application for employment and, if hired, during the course of your employment. The categories of personal information collected and the purposes for which that information…

  • Lighthouse Behavioral Health Solutions · Marysville, Ohio, United States

    $18.00 – $20.00 an hourCustomer success & support

    Proactively seek to support individuals in recovery from a substance use disorder.; Services can be provided in the community, client’s home, or treatment facility office.; PRS expresses understanding, support and respect for the many paths of recovery an individual client may…

  • University of Toledo · Main Campus - Administration Toledo, Ohio, United States

    Full-timeFrom $19.66 an hourCustomer success & support

    The Direct Service Provider (DSP) position is highly complex and requires a detailed knowledge of a multitude of disciplines including, but not limited to, Financial Aid, Registrar, Student Accounts, Residence Life, Admissions, Dining Services, Academic Advising, and Parking…

  • Authentic · Dayton, Ohio, United States

    SeniorCustomer success & support

    Review complex and litigated commercial claims handled by our TPA partner, assessing liability, coverage, reserves, and settlement exposure.; Monitor litigation developments and explain where each claim is heading, from early defense strategy through mediation and trial.;…

  • University of Toledo · Health Science Campus Hospital Toledo, Ohio, United States

    Part-timeCustomer success & support

    The ED Registration Specialist performs all outpatient and inpatient registrations functions, insurance verification, cash collections for the University of Toledo Medical Center while providing excellent customer satisfaction. Strive to sustain courteous and caring impression…

  • 3E · Canton, Ohio, United States +8

    RemoteFull-timeManager$110K – $120K a yearCustomer success & support

    At 3E, customer implementation is where strategy becomes real for our customers. We’re looking for a Manager, Customer Implementation to lead and develop a U.S.-based team of approximately five to six professionals responsible for delivering successful SaaS implementations…

  • Upstart · Columbus, Ohio, United States

    Lead / staff$28.56 – $39.52 an hourCustomer success & support

    Upstart’s Customer Experience team helps applicants navigate the borrowing process across phone, email, and chat. The team combines customer support, operational expertise, and collaboration across departments to resolve issues accurately and improve the applicant experience.

  • Forge Biologics · Columbus, Ohio, United States

    Entry levelCustomer success & support

    The Technician I, GMP Support – Buffers, performs a wide range of functions crucial to AAV gene therapy production. This position is responsible for contributing to buffer and media formulation. This entry-level position offers an opportunity to gain foundational experience in…

  • SunSource · Delhi Township, Ohio, United States

    On-siteCustomer success & support

    Respond promptly to customer inquiries by phone, email and customer portals; Prepare accurate customer quotations, including pricing, discounts and shipping charges in accordance with company guidelines; Enter customer orders in company ERP system with a high level of accuracy;…

  • Upstart · Burlingame, California, United States +1

    Manager$104.8K – $145K a yearCustomer success & support

    HELOC is a fast-growing and strategically critical product line. The Customer Experience Manager will be instrumental in shaping how customers perceive and engage with our brand. This role ensures we deliver a trusted, streamlined, and supportive experience—one that sets us…

  • Flexential Corp. · Atlanta, Georgia, United States +12

    On-siteFull-timeEntry level$26.00 – $29.00 an hourCustomer success & support

    Provides initial analysis and triage for incoming customer calls, monitoring alerts, and customer-submitted tickets.; Establish friendly initial communications to customers to let them know we hear and understand the request/incident, and set concise and clear expectations…

  • Western Veterinary Partners · Cincinnati, Ohio, United States

    On-sitePart-timeEntry level$16.00 – $18.00 an hourCustomer success & support

    Cherry Grove Animal Hospital is seeking an outgoing Veterinary Receptionist / Client Service Representative to serve as the welcoming face of our hospital. In this fast-paced role, you will create exceptional client experiences, build trust through compassionate service, manage…

  • Forge Biologics · Columbus, Ohio, United States

    ManagerCustomer success & support

    The Associate Manager, GMP Support, provides technical and operational leadership for tubing assembly activities supporting GMP manufacturing operations at Forge Biologics. This role serves as the subject matter expert for tubing assembly processes, documentation, and…

  • Dozee · Dayton, Ohio, United States

    HybridFull-timeMid level$20.00 – $25.00 an hourCustomer success & support

    The Field Clinical Coordinator plays a key role in supporting healthcare professionals, primarily nurses, to ensure the effective utilization of clinical systems and devices. This position involves facilitating seamless device installations, guiding staff on proper usage and…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.