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Customer success jobs in Massachusetts, United States

201 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.

Customer success jobs in Massachusetts at a glance

Open roles
201
Remote
23%
Posted in the last 30 days
63
Advertised pay, middle half
$70K – $170Kmedian $125K

From the 178 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.

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21–40 of 201 jobs

SortNewestHighest pay
  • Lovable · Boston, Massachusetts, United States +2

    On-siteFull-timeSenior$117.5K – $159.5K a yearCustomer success & support

    Scaled programs (~50%)

  • Destination · Boston, Massachusetts, United States

    Remote$40K – $65K a yearCustomer success & support

    We are seeking a full-time Remote Client Support Representative to join our team. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience. Your responsibilities…

  • Tutor Intelligence · Watertown, Massachusetts, United States

    On-siteFull-timeMid level$24.00 – $27.00 an hourCustomer success & support

    Provide technical customer support for our robot fleet, diagnosing and resolving issues in real time.; Answer inbound customer support calls, delivering friendly, professional service and keeping customers informed until their issue is resolved.; Take ownership of complex,…

  • Proton.ai · Cambridge, Massachusetts, United States

    Hybrid$100K – $130K a yearCustomer success & support

    Distribution keeps the world running. It gets pipes, parts, and products where they need to go. Yet many distributors still sell the way they did 20 years ago. Proton is changing that. We’re the AI-powered industry cloud for B2B distributors, bringing together CRM, PIM, Quote…

  • Whoop · Boston, Massachusetts, United States

    On-siteFull-time$110K – $130K a yearCustomer success & support

    Serve as the day-to-day point of contact for assigned G&D accounts, managing customers from sales handoff through onboarding, launch, adoption, and ongoing program execution.; Own customer onboarding and program launch execution, including kickoff preparation, onboarding plans,…

  • StackAdapt · Connecticut, United States +9

    Remote$212K – $291.5K a yearCustomer success & support

    StackAdapt is the leading technology company that empowers marketers to reach, engage, and convert audiences with precision. With 465 billion automated optimizations per second, the AI-powered StackAdapt Marketing Platform seamlessly connects brand and performance marketing to…

  • Join Our Talent Community · Atlanta, Georgia, United States +2

    Senior$21.89 – $42.02 an hourCustomer success & support

    This opportunity is reserved for registered 2026 AfroTech attendees as part of Axon’s AfroTech recruiting experience. You must be attending AfroTech 2026 to apply through this posting.

  • Eliot Community Human Services · Lowell, Massachusetts, United States

    $20.60 – $21.75 an hourCustomer success & support

    Educate parents on optimal health, growth, and development during infancy and early childhood; Encourage positive parenting skills, enhance parental health and wellness, and improve educational attainment; Assist parents with in setting and achieving goals related to education,…

  • CivilGrid · Boston, Massachusetts, United States

    On-siteFull-time$69K – $81.2K a yearCustomer success & support

    CivilGrid is growing quickly, with offices in Boston, San Francisco, Fort Mill, Kansas City, and Philadelphia and employees in more than 20 states. As we scale, we need a dedicated owner for the Boston office operations and company-wide IT. You'll be the go-to, trusted resource…

  • Distro · Boston, Massachusetts, United States

    On-siteFull-timeEntry level$21.00 – $24.00 an hourCustomer success & support

    Job description Join a Luxury Residential Community and Make a Difference Every Day!

  • HackerOne · Boston, Massachusetts, United States +2

    RemoteFull-timeSenior$141K – $173K a yearCustomer success & support

    At HackerOne, we are building a safer internet by connecting our customers with the expertise of the global security research community. As a Strategic Enterprise Customer Success Manager, you will serve as a trusted strategic advisor to some of our most complex enterprise…

  • Blitzy · Cambridge, Massachusetts, United States

    On-siteFull-timeSenior$115K – $190K a yearCustomer success & support

    The Senior Engagement Manager plays a pivotal role in managing and delivering professional services engagements, acting as the liaison between the services and sales organization. The EM ensures the seamless execution of customer projects while maintaining clear communication…

  • Carvana · Framingham, Massachusetts, United States

    Full-timeFrom $24.00 an hourCustomer success & support

    We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:

  • Ketryx · Boston, Massachusetts, United States

    HybridDirector$150K – $185K a yearCustomer success & support

    Own the QMS and support the ISMS: Keep policies, SOPs, and records aligned with how we operate, including ISO/IEC 27001 and SOC 2 programs.; Lead AI governance: Own AI policies and ISO/IEC 42001 conformity, and set assurance expectations for validated AI agents.; Run audits and…

  • Lumafield · Boston, Massachusetts, United States

    On-siteFull-time$140K – $165K a yearCustomer success & support

    Lumafield is looking to bring on a Customer Success Manager (CSM) to partner our customers, champion their needs internally, and manage accounts to achieve business outcomes and revenue growth.

  • Datadog · Boston, Massachusetts, United States

    Full-timeEntry level$68K – $90K a yearCustomer success & support

    Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law.…

  • Highbar Physical Therapy · Pembroke, Massachusetts, United States

    On-siteFull-timeFrom $18.00 an hourCustomer success & support

    We're Hiring - Join Peak Physical Therapy, a Highbar Practice!

  • Datadog · Boston, Massachusetts, United States +1

    Full-timeMid level$90K – $120K a yearCustomer success & support

    Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law.…

  • CodaMetrix · Boston, Massachusetts, United States

    RemoteFull-timeSenior$105K – $125K a yearCustomer success & support

    Reporting to the Senior Manager, Medical Coding & Audit, the Coding Analyst III will be a key member of the team responsible for ensuring that CodaMetrix meets—and exceeds—our customers’ coding quality expectations.

  • ZoomInfo Technologies LLC · Bethesda, Maryland, United States +2

    HybridFull-timeManager$155K – $175K a yearCustomer success & support

    Manage a team of approximately 6 Strategic GTM Success Managers who strategize with and guide our highest-value customers to help achieve their GTM initiatives; Owns the complete customer success experience for the Strategic Success team, strives to exceed desired service…

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.