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Customer success jobs in Boston, United States
135 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in Boston at a glance
- Open roles
- 135
- Remote
- 33%
- Posted in the last 30 days
- 40
- Advertised pay, middle half
- $94K – $175Kmedian $140K
From the 115 customer success jobs here that state yearly pay in USD: the top of each advertised range. Updated nightly.
Hiring most here
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1–20 of 135 jobs
Senior Technical Success Manager
YesterdayNew Relic · Atlanta, Georgia, United States +4
RemoteSenior$203K – $254K a yearCustomer success & supportAs a Senior Technical Success Manager (TSM) at New Relic, you can optimize your blend of technical knowledge, problem solving skills, business acumen, and teamwork to take care of and grow our customer base in a meaningful way. While you will work closely with our larger…
Principal, Customer Education GTM
2 days agoSnowflake · Chicago, Illinois, United States +6
Full-timeLead / staff$150K – $196.3K a yearCustomer success & supportOwn the end-to-end GTM strategy for Snowflake's education portfolio; Define positioning, packaging, and channel strategy for On Demand learning; Build scalable demand generation motions: in-product pathways, campaign partnerships, community-led learning, partner co-marketing;…
Director, Gift and Swag Management
3 days agoReachdesk Ltd · Boston, Massachusetts, United States
Director$145K – $175K a yearCustomer success & supportAs Director, Gift and Swag Management at Reachdesk, you will lead Reachdesk’s efforts to offer our clients the widest range of gifts and branded merchandise at affordable prices. To drive these efforts you will manage Reachdesk’s Swag Sourcing and Marketplace Teams, each owning…
Senior Manager, Payer Implementation
3 days agoChamber Cardio · Washington, District of Columbia, United States +3
RemoteFull-timeManagerCustomer success & supportAs Senior Payer Implementation Manager, you’ll join payer implementation discussions as they begin and support delivery from signed contract through go-live, turning strategic commitments into successful launches. Reporting to the Head of Implementation & Corporate Initiatives,…
Amplitude · Boston, Massachusetts, United States +20
RemoteFull-timeSenior$151K – $252K a yearCustomer success & supportAmplitude is the leading AI analytics platform, helping over 5,200 customers—including Atlassian, Burger King, NBCUniversal, and Square—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize…
Patient Support Specialist
6 days agoWellist · Boston, Massachusetts, United States
Customer success & supportThe people who succeed at Wellist tend to be:
K-8 IEP Team Chair
6 days agoBrooke Charter Schools · Brooke East Boston, United States +1
$74K – $130K a yearCustomer success & supportBrooke Charter Schools is a network of four public charter schools, serving grades K-12 in Mattapan, Roslindale, and East Boston. At Brooke, we coach and invest in our teachers so that they can help our students achieve at the highest levels and graduate from college. We…
Aisles & Abroad · Boston, Massachusetts, United States
RemoteEntry level$45K – $65K a yearCustomer success & supportWe are seeking service-driven and detail-oriented individuals to join our team in a Customer Service Hospitality – Reservations role. This position focuses on assisting clients with coordinating reservations, managing booking details, and providing a smooth and positive…
Aisles & Abroad · Boston, Massachusetts, United States
Remote$45K – $75K a yearCustomer success & supportFlexible Schedule | Remote
Mid-Market Customer Success Manager
9 days agoFoley · Boston, Massachusetts, United States
RemoteFull-timeMid level$55K – $70K a yearCustomer success & supportManage a portfolio of mid-market accounts, building trusted relationships with decision-makers and stakeholders.; Drive adoption of Foley.io solutions, ensuring customers achieve measurable ROI and business outcomes.; Proactively monitor account health, identify risks, and…
Senior Manager, Customer Success
9 days agoFoley · Boston, Massachusetts, United States
RemoteFull-timeManager$90K – $130K a yearCustomer success & supportLead and manage a team of ~8 Customer Success Managers serving 800+ mid-market customers, representing $16MM in revenue.; Recruit, develop, and retain top CS talent while fostering a high-performance culture.; Drive adoption, retention, and expansion strategies to achieve NRR,…
Nivoda · East Coast, United States +6
RemoteFull-timeMid levelCustomer success & supportAs a Customer Support Executive at Nivoda, you'll play a vital role in ensuring our customers have a seamless journey with Nivoda. Your main responsibilities include answering customer inquiries via live chat, WhatsApp, and email, handling day-to-day client issues related to…
AI-Led Scaled Customer Success Manager
10 days agoLovable · Boston, Massachusetts, United States +2
On-siteFull-timeSenior$117.5K – $159.5K a yearCustomer success & supportScaled programs (~50%)
Remote Client Support Representative
10 days agoDestination · Boston, Massachusetts, United States
Remote$40K – $65K a yearCustomer success & supportWe are seeking a full-time Remote Client Support Representative to join our team. In this role, you will provide exceptional customer service, address inquiries, resolve issues, and ensure client satisfaction throughout their booking and travel experience. Your responsibilities…
Whoop · Boston, Massachusetts, United States
On-siteFull-time$110K – $130K a yearCustomer success & supportServe as the day-to-day point of contact for assigned G&D accounts, managing customers from sales handoff through onboarding, launch, adoption, and ongoing program execution.; Own customer onboarding and program launch execution, including kickoff preparation, onboarding plans,…
Join Our Talent Community · Atlanta, Georgia, United States +2
Senior$21.89 – $42.02 an hourCustomer success & supportThis opportunity is reserved for registered 2026 AfroTech attendees as part of Axon’s AfroTech recruiting experience. You must be attending AfroTech 2026 to apply through this posting.
IT/Office Support Technician - Boston
2 weeks agoCivilGrid · Boston, Massachusetts, United States
On-siteFull-time$69K – $81.2K a yearCustomer success & supportCivilGrid is growing quickly, with offices in Boston, San Francisco, Fort Mill, Kansas City, and Philadelphia and employees in more than 20 states. As we scale, we need a dedicated owner for the Boston office operations and company-wide IT. You'll be the go-to, trusted resource…
Residential Concierge
2 weeks agoDistro · Boston, Massachusetts, United States
On-siteFull-timeEntry level$21.00 – $24.00 an hourCustomer success & supportJob description Join a Luxury Residential Community and Make a Difference Every Day!
HackerOne · Boston, Massachusetts, United States +2
RemoteFull-timeSenior$141K – $173K a yearCustomer success & supportAt HackerOne, we are building a safer internet by connecting our customers with the expertise of the global security research community. As a Strategic Enterprise Customer Success Manager, you will serve as a trusted strategic advisor to some of our most complex enterprise…
Director of Quality
2 weeks agoKetryx · Boston, Massachusetts, United States
HybridDirector$150K – $185K a yearCustomer success & supportOwn the QMS and support the ISMS: Keep policies, SOPs, and records aligned with how we operate, including ISO/IEC 27001 and SOC 2 programs.; Lead AI governance: Own AI policies and ISO/IEC 42001 conformity, and set assurance expectations for validated AI agents.; Run audits and…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.