OptiTalent · Job Finder
Customer success jobs in United Kingdom
10 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
1–10 of 10 jobs
Principal Technical & Complex Claims Manager
2 weeks agoPrima · Manchester, England, United Kingdom
On-siteLead / staffCustomer success & supportLead our Bodily Injury, Third-Party Property Damage, Credit Hire, and Motor Engineering operations; Build and lead a capable team of high-calibre Technical Claims Specialists across High-Value Claims, Large Loss, Complex Bodily Injury, and Third-Party Property Damage / Credit…
Bodily Injury Claims Handler
2 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeMid levelCustomer success & supportManage your own caseload of OIC and MOJ portal claims from instruction through to settlement or litigation.; Be comfortable dealing with bodily injury claims that fall outside of the portal.; Liaise directly with clients, claimants, and third parties to progress cases…
Junior Bodily Injury Claims Handler
2 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeEntry levelCustomer success & supportManage your own caseload of OIC portal claims from instruction through to settlement or litigation.; Liaise directly with clients, claimants, and third parties to progress cases efficiently.; Handle indemnity, liability and quantum investigations and disputes.; Review medical…
Customer Care Lead
3 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeLead / staffCustomer success & supportAssist with day to day people leadership of the Customer Care function; Analyse contact volumes and KPIs using reporting functions; Ensure work processes and quality standards are consistently applied and improved; Motivate and help to develop a highly skilled team; Deputise in…
Validations Lead
4 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeLead / staffCustomer success & supportLead, motivate, and mentor the day to day operations of the Manchester Validations team.; Coach team members on all validation types, helping them build deep domain expertise and professional skills.; Create an empowering, collaborative, and high trust work environment aligned…
Customer Care Manager
4 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeCustomer success & supportDaily Operations: Oversee day to day operations across the Customer Fulfillment and Postsale Validations teams, ensuring high productivity, regulatory compliance, and performance against key service level agreements (SLAs).; Team Management & Coaching: Provide direct line…
Motor Claims Fraud Handler
5 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeMid levelCustomer success & supportEnd-to-End Investigation: Take full ownership of a portfolio of suspected opportunistic and organised fraudulent motor claims, including Accidental Damage (AD), Personal Injury (PI), and Credit Hire (CH).; Intelligence & Evidence Gathering: Analyse files to spot subtle…
Motor Claims Intervention Handler
2 months agoPrima · Manchester, England, United Kingdom
On-siteFull-timeEntry levelCustomer success & support1. Proactive Third-Party Capture & Negotiation
Motor Claims Handler
4 months agoPrima · Manchester, England, United Kingdom
On-siteFull-timeCustomer success & supportActing as the first port of call for customers who need to make a claim. You will put customers at ease and kick off the process of putting things right; Collecting as much information as the customer can provide about what happened and recording it as accurately as possible;…
Validation Specialist - Customer Team
13 months agoPrima · London, England, United Kingdom
HybridFull-timeCustomer success & supportConduct validation checks on a wide range of documents and policies, ensuring data accuracy against internal systems; Using tools to identify document fraud and flag cases when relevant; Handle inbound enquiries and conduct outbound calls with customers as part of the…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.