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Customer success jobs in Manchester, United Kingdom
34 open roles read nightly from companies’ own hiring pages. Each one links to the original ad.
Customer success jobs in Manchester at a glance
- Open roles
- 34
- Remote
- 6%
- Posted in the last 30 days
- 11
- Advertised pay, middle half (all of England)
- £32K – £75Kmedian £58K · about $77K
From the 118 customer success jobs in England that state yearly pay in GBP: the top of each advertised range. Updated nightly.
Hiring most here
- Prima 9
- Zenoti 3
- Xero 2
- Liquid Personnel 2
- IRIS 2
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1–20 of 34 jobs
Xero · Manchester, England, United Kingdom
HybridFull-timeCustomer success & supportIn this role, you will play a key part in delivering world-class support and guidance to small business owners, bookkeepers, and accountants who rely on Xero and Melio. You will help customers resolve queries quickly and effectively across multiple channels, enabling them to…
Construction Success Manager
3 days agoFieldwire · Manchester, England, United Kingdom
HybridMid levelCustomer success & supportBecome a Fieldwire product expert and learn best practices for configuring and utilizing the platform.; Understand client construction needs and current tech stack in order to seamlessly integrate Fieldwire into a company’s day-to-day workflows.; Manage a portfolio of customers…
Quality Analyst - Contact Centre
3 days agoDeliveroo · Manchester, England, United Kingdom
HybridPart-timeCustomer success & supportA Care agent provides support for our Customer’s, Riders and Partners, and if things don’t go as expected we want to make sure they are taken care of if there is a need to contact us. The Quality team is instrumental in ensuring those contacts are handled correctly and in line…
IRIS · Manchester, England, United Kingdom
Full-timeEntry levelCustomer success & supportIRIS Software Group is one of the UK's largest privately held software companies, trusted by 100,000+ businesses, schools and accountancy firms to keep their operations running. Our software pays 1 in 6 UK employees, supports over 12,000 schools, and is relied on by 91 of the…
Secfix · Berlin, Germany +4
RemoteFull-timeLead / staffCustomer success & supportOur CSM team has grown to five Customer Success Managers, each running a book of customers through ISO 27001, SOC 2, TISAX, NIS 2 and DORA. As the team keeps growing, we're creating a dedicated Team Lead role: a manager who works alongside the CSMs every day and makes their…
Junior CS Agent - UK
10 days agoRaisin · Manchester, England, United Kingdom
HybridFull-timeEntry levelCustomer success & supportRespond to customer inquiries across voice and digital channels in a professional and timely manner; Learn and understand Raisin’s platform, business model, and systems to confidently support UK customers; Identify customer needs through active listening and offer clear,…
Customer Service Team Lead
2 weeks agoZopa · Manchester, England, United Kingdom
HybridFull-timeLead / staffCustomer success & supportOur in-house customer services team are experts in solving escalated, complex customer enquiries. The team are responsible for supporting our front-line agents and working directly with customers to resolve escalated and varied queries across our range of products and services.…
Principal Technical & Complex Claims Manager
2 weeks agoPrima · Manchester, England, United Kingdom
On-siteLead / staffCustomer success & supportLead our Bodily Injury, Third-Party Property Damage, Credit Hire, and Motor Engineering operations; Build and lead a capable team of high-calibre Technical Claims Specialists across High-Value Claims, Large Loss, Complex Bodily Injury, and Third-Party Property Damage / Credit…
Bodily Injury Claims Handler
2 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeMid levelCustomer success & supportManage your own caseload of OIC and MOJ portal claims from instruction through to settlement or litigation.; Be comfortable dealing with bodily injury claims that fall outside of the portal.; Liaise directly with clients, claimants, and third parties to progress cases…
Junior Bodily Injury Claims Handler
2 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeEntry levelCustomer success & supportManage your own caseload of OIC portal claims from instruction through to settlement or litigation.; Liaise directly with clients, claimants, and third parties to progress cases efficiently.; Handle indemnity, liability and quantum investigations and disputes.; Review medical…
Customer Care Lead
3 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeLead / staffCustomer success & supportAssist with day to day people leadership of the Customer Care function; Analyse contact volumes and KPIs using reporting functions; Ensure work processes and quality standards are consistently applied and improved; Motivate and help to develop a highly skilled team; Deputise in…
Customer Success Associate
4 weeks agoIRIS · Manchester, England, United Kingdom
Full-timeEntry levelCustomer success & supportThis is a great opportunity to start building a career in Customer Success, developing valuable experience in customer relationships, product adoption, retention and customer experience.
Validations Lead
4 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeLead / staffCustomer success & supportLead, motivate, and mentor the day to day operations of the Manchester Validations team.; Coach team members on all validation types, helping them build deep domain expertise and professional skills.; Create an empowering, collaborative, and high trust work environment aligned…
Customer Success Manager
4 weeks agoStreet Group · Manchester, England, United Kingdom
HybridFull-timeUp to £33K a yearCustomer success & support📍Manchester (Hybrid, up to 3 days WFH) | 💰 up to £33k (OTE up to £40k)
Customer Care Manager
4 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeCustomer success & supportDaily Operations: Oversee day to day operations across the Customer Fulfillment and Postsale Validations teams, ensuring high productivity, regulatory compliance, and performance against key service level agreements (SLAs).; Team Management & Coaching: Provide direct line…
THG · Manchester, England, United Kingdom
HybridFull-timeCustomer success & supportWe are seeking a highly organised, proactive, and customer-focused Customer Services Manager to join our fast-paced co-manufacturing division, reporting directly into the Commercial Director.
Global Head of Mx Support
5 weeks agoDeliveroo · Manchester, England, United Kingdom
Full-timeDirectorCustomer success & supportDeliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Motor Claims Fraud Handler
5 weeks agoPrima · Manchester, England, United Kingdom
On-siteFull-timeMid levelCustomer success & supportEnd-to-End Investigation: Take full ownership of a portfolio of suspected opportunistic and organised fraudulent motor claims, including Accidental Damage (AD), Personal Injury (PI), and Credit Hire (CH).; Intelligence & Evidence Gathering: Analyse files to spot subtle…
Nucleus Global · London, England, United Kingdom +3
HybridFull-timeExecutiveCustomer success & supportAs a Client Services Director/Associate Vice President, you'll provide strategic leadership for a key global client account spanning Medical Affairs and Publications. You'll serve as a trusted advisor to senior client stakeholders, overseeing the successful delivery of…
Spa Supervisor
8 weeks agoTHG Ingenuity · Manchester, England, United Kingdom
Full-timeManagerCustomer success & supportSupport the Spa Manager with the daily operation of the Spa and Gym.; Supervise and guide the team during assigned shifts, providing direction and support where required.; Act as the point of contact for colleagues and guests during the Spa Manager’s absence or when delegated.;…
Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.