Technical Training Specialist (Starlink)

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

TECHNICAL TRAINING SPECIALIST (STARLINK)

A Technical Training Specialist is driven by the fundamental belief that education and knowledge are power, but a SpaceX Technical Training Specialist combines that belief with a strong sense of urgency, creativity, and resourcefulness and thrives on opportunities for hands-on application. The ideal candidate brings applicable industry experience to the table and will be armed with strong communication skills and an innovative problem-solving ability. They must be able to thrive in a hands-on environment and will spend time in the office, on the factory floor, and in the classroom.

RESPONSIBILITIES

• Develop and deliver training instructions using manufacturing planning-based applications
• Steer the introduction of all forms of training documentation used by production and engineering for on-the-job training
• Lead implementation of qualification-based authority training initiatives to accomplish training & certification verification
• Lead new course & new course content development, including the ability to build new training courses that align with engineering specifications
• Ensure new/underdeveloped process skills are identified proactively and training is delivered where increased skill proficiency will measurably reduce risk
• Create course materials, such as PowerPoints, student handouts, and tests for instructor-led programs with student assessments. This includes maintaining/revising existing material
• Lead training modules (classroom and online) for SpaceX personnel on a variety of technical topics
• Develop process specifications and research on new technologies
• Engage production management, engineering, quality, and subject matter experts to gather required technical information on complex manufacturing processes and technologies
• Monitor human error trends as a result of training to assess training impacts and provide solutions to demonstrate a downward trend
• Onboard Starlink Production Associate New Hires. Set up their initial training and familiarize them with the Starlink user terminal production lines
• Maintain training documents and SOP’s within the Personnel Qualifications systems

BASIC QUALIFICATIONS

• High school diploma or equivalency certificate
• Minimum of 5 years of hands-on experience in a manufacturing planning environment
• 2+ years of work experience and increasing responsibility in training coordination, project coordination, and/or learning and development

PREFERRED SKILLS AND EXPERIENCE

• Proficiency with Enterprise Resource Planning (ERP) software
• Training experience within a manufacturing environment
• Skills to independently analyze, review, and research manufacturing processes and applicable standards
• Experience with video editing and online training module development
• Excellent oral and written training/communication skills
• Ability to demonstrate an in-depth understanding of manufacturing processes and machine operation
• Demonstrated experience as a team-oriented self-starter, eager to meet and exceed objectives, with the ability to handle a multi-project environment
• Ability to read engineering drawings and electrical schematics
• Experience with computer-based learning management systems
• Experience with design tools commonly used in a learning creation environment (MS PowerPoint, Adobe Photoshop/Illustrator, Adobe Captivate, Articulate Storyline)
• Ability to clearly and effectively communicate in both written and oral formats
• Open collaborative style; ability to work both in a team environment and autonomously with minimal supervision or direction
• Ability to communicate professionally with all levels of management

ADDITIONAL REQUIREMENTS

• This role is located in Bastrop, TX and will require you to be onsite. Remote work will not be considered
• Position may require extended hours and/or weekend work

ITAR REQUIREMENTS

• To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.