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Bank of China (Hong Kong)

System Administrator (IT Helpdesk)

Hong Kong

Apply on Bank of China (Hong Kong)’s site ↗View original ad
Location
Hong Kong
Work
Not stated
Employment
Full-time
Level
Not stated
Function
IT
Pay
Not stated
Posted
6 days ago

Pay and the market here

30 it jobs open in Hong Kong: 3% remote, 14 posted in the last 30 days.

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About the role

Job Description

  • Manage IT Helpdesk tickets in a timely manner
  • Respond to user call via phone, email and ticket system
  • Resolve user queries and feedback quickly and effectively
  • Document cases in the Ticket Logging System
  • Should adhered to company polices, corresponding guidelines and service level standard

Requirements

  • Degree in Information Technology, Computer related disciplines
  • Completion of ITIL Foundation is an advantage
  • Strong customer-oriented mindset with excellent communication and interpersonal skills
  • Independent, diligent and responsible, with positive attitude under pressure
  • Familiar with various MS Office applications
  • Good command of both written and spoken English and Chinese, spoken Mandarin is a privilege

Source

Posted by Bank of China (Hong Kong) on their own hiring page, careers.pageuppeople.com. OptiTalent shows it as published, read 13 Nov 2026 00:51 UTC; the original is the reference.

View the original ad ↗

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