About the role
Location: Ghent, Belgium, hybrid model 2 days on-site or Bucharest, Romania, hybrid model 2 days on-site
About the position
We’re looking for a Senior Cloud Engineer to join our platform enablement team and help strengthen the infrastructure foundation our engineering organisation builds on.
Our product teams own their AWS accounts, infrastructure and CI/CD pipelines. Rather than operating infrastructure on their behalf, our platform team provides the guardrails, reusable patterns and guidance that help them do that well. You’ll contribute hands-on work closely with other engineering teams.
Key Responsibilities
- Build and improve shared AWS infrastructure, guardrails and reusable patterns across our multi-account environment.
- Support product teams as they build and operate their own cloud infrastructure.
- Work with serverless architecture, Kubernetes and infrastructure as code.
- Diagnose and resolve infrastructure and platform issues, including in production.
- Collaborate with engineering teams to unblock work, share knowledge and improve practices.
- Participate in operational support, including on-call and escalation rotations.
Are you our next Cloud Engineer?
Must haves
- Hands-on AWS experience, including serverless architecture and Kubernetes.
- Strong infrastructure-as-code experience. AWS CDK is preferred, or a similar tool is welcome.
- A platform engineering or enablement mindset: you help other teams build and operate effectively, rather than acting solely as a central DevOps function.
- Coding or scripting skills and a practical approach to troubleshooting production systems.
- Clear communication and the ability to learn unfamiliar systems with support from the team.
Nice to haves
- Experience in a multi-account AWS environment; experience at our scale is not required.
- TypeScript and AWS CDK experience.
- Experience in a SaaS environment with autonomous engineering teams.
- Comfort using AI tools to support development and infrastructure work.
Company Highlights
Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.
By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).
Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.
United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.
Discover the revenue team outcomes we’re driving together at showpad.com.