Lightedge
Des Moines, Iowa, United States +14
Support existing Azure environments, monitoring health of environments using multiple enterprise tools, providing maximum system performance to users and sustaining system uptime standard. Implement and validate monitoring in deployments.; Evaluate customer needs, troubleshoot…
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View the original ad ↗Lightedge · Chaska, Minnesota, United States
Follow and respond to Triage team issue and request assignment and escalation closely within Service Level Agreements (SLA); Engage with Lightedge customers on the phone, in person, virtual meetings, and through the customer portal and ServiceNow to resolve issues and requests;…
Lightedge · Des Moines, Iowa, United States +2
Lead the Change Management function across participating Lightedge teams and own its process, standards, governance, decision rights, and improvement roadmap.; Set expectations for change types, risk and impact assessment, approvals, scheduling, conflict management, emergency…
Lightedge · Des Moines, Iowa, United States
Maintain and improve a contract database.; Draft, review, negotiate, and summarize commercial agreements, including technology transactions and real estate leases.; Serve as the point of contact for business teams such as sales or procurement on contract questions and guide…
Lightedge · Kansas City, Missouri, United States +13
Own end-to-end deal registration process: intake, approval workflows, conflict resolution, and SFDC data integrity for partner-sourced opportunities; Maintain and improve the partner portal, ensuring content, pricing, and program materials stay current; Build and maintain…