About the role
Jenni Kayne is a California-based lifestyle brand that aims to empower an elevated approach to everyday living. Whether it’s our edited style ethos or coveted interiors sensibility, we work hard to create a world that's inviting and intentional. From our stores across the country to our operations and corporate teams, we believe in the power of a workplace that’s built on diversity and inclusion—where the varied voices and viewpoints of our community pave the way.
Role and Responsibilities
- Maximize sales across apparel, accessories, and home, while providing friendly, welcoming, and knowledgeable customer service
- Engage with customers to understand their individual wardrobe, styling, and home needs and provide thoughtful product recommendations
- Develop strong product knowledge across our apparel and home collections to confidently educate customers on products, materials, fit, styling, and functionality
- Build and maintain strong relationships with clients and keep an updated client book to support ongoing outreach and sales
- Drive sales through clienteling, consignments, and partnerships with Interior Designers and wardrobe stylists
- Assist customers with styling apparel and curating home products that reflect the Jenni Kayne lifestyle and aesthetic
- Handle all point-of-sale transactions, including sales, exchanges, refunds, gift cards, and gift wrap
- Take an active role in all store operations, including maintaining displays, assisting with stock transfers, replenishing merchandise, and receiving new products
- Participate in store events and other initiatives designed to drive customer engagement and sales
- Encourage customers to sign up for Jenni Kayne Rewards and engage with us on our social media platforms
- Communicate effectively by sharing customer and business feedback with management and contributing to daily business recaps
- Secure company assets through loss prevention practices in compliance with company policies and guidelines
Qualifications and Requirements
- Minimum of 1+ years of experience in retail sales; apparel, fashion, home, furniture, or lifestyle retail experience preferred
- Experience or a strong interest in apparel styling and home interiors
- Passion for delivering an elevated and personalized customer experience
- Can-do attitude and commitment to providing excellent customer service
- Willingness and availability to work during peak business periods, including weekends and holidays
- Strong written and verbal communication skills
- Knowledge and experience with POS and inventory management systems, Microsoft Word, and Excel
- Comfortable working collaboratively in a team environment
- Must be legally authorized to work in the United States
- Must be able to lift and move objects weighing 20 pounds or more from time to time, as required
Additional Notes
This job description is not all-inclusive. Kayne LLC dba Jenni Kayne reserves the right to amend this job description at any time. Kayne LLC is an Equal Opportunity Employer committed to fostering a diverse and inclusive work environment.
The hourly rate of pay for this position is $24 per hour. The hourly rate of pay is determined based on experience, education, skills, and location.