Quality Coordinator

Job Description

Summary

The Quality Coordinator is the central point of contact for coordinating and administering quality activities across maintenance, turnaround (TAR), capital projects, and procurement at the BP Whiting Refinery. This role supports execution of the site Quality Management System by ensuring quality requirements, inspection activities, documentation, and communications are planned, tracked, and closed out from material receipt through project completion. You will partner closely with Quality Assurance/Quality Control, Engineering, Procurement, Operations, Maintenance, and contractors to promote Right-the-First-Time delivery while supporting safety, mechanical integrity, reliability, and operational excellence.

Key Responsibilities

• Serve as the focal point to coordinate quality activities across maintenance, TAR, capital projects, and procurement, ensuring alignment to the refinery’s Quality Management System (QMS).
• Coordinate inspection and field verification activities (e.g., in-process checks, receipt inspection, installation verification, final walkdowns) to confirm conformance with procedures, engineering specifications, and applicable industry standards.
• Facilitate quality planning and readiness activities, including identification of inspection hold/witness points, required records, and acceptance criteria for work packages and purchase orders.
• Track and manage quality documentation from material receipt through turnover/closeout, ensuring records are complete, accurate, controlled, and readily retrievable (e.g., inspection reports, certificates, test reports, redlines/as-builts, turnover dossiers).
• Support procurement quality processes by coordinating material documentation reviews, nonconformance resolution, and communication of quality requirements with suppliers and contractors.
• Coordinate nonconformance and corrective action workflows, including documentation of issues, timely routing to stakeholders, tracking to closure, and capture of lessons learned to prevent recurrence.
• Produce routine quality reporting and dashboards to provide visibility to quality performance, open items, aging, inspection status, and trends; escalate risks to schedule, cost, or integrity as appropriate.
• Act as a liaison among QA/QC, Engineering, Procurement, Operations, Maintenance, construction management, and contractors to ensure clear communication of requirements and timely resolution of quality questions.
• Support audits, assessments, and readiness reviews by assembling evidence, coordinating responses, and ensuring actions are implemented and sustained.
• Reinforce safe work practices and integrate quality expectations into planning and execution activities, supporting mechanical integrity and reliability objectives.

Must-Have Qualifications

• Experience coordinating quality activities in an industrial environment (refining, petrochemical, chemical processing, power, or similar), supporting maintenance, turnaround, and/or capital project execution.
• Working knowledge of quality management system fundamentals, inspection/verification concepts, and documentation/record control practices.
• Ability to interpret and help teams apply engineering specifications, inspection requirements, and standard work processes.
• Strong coordination and stakeholder management skills across multi-discipline teams (QA/QC, Engineering, Procurement, Operations, Maintenance, contractors).
• Demonstrated ability to track multiple priorities, manage details, and drive timely closure of open items.
• Proficiency with common business and tracking tools (e.g., MS Office); comfort maintaining logs, status reports, and documentation packages.
• Strong written and verbal communication skills, including the ability to communicate requirements clearly and document outcomes accurately.
• Commitment to safety and operational discipline in field and office settings.

Nice-to-Have Qualifications

• Refinery experience specifically supporting TAR planning/execution and/or mechanical integrity programs.
• Familiarity with applicable inspection and construction standards commonly used in refineries (e.g., ASME, API) and contractor quality practices.
• Experience supporting supplier quality, receipt inspection, and material documentation packages (e.g., MTRs, CoCs, test reports).
• Exposure to document control systems, maintenance management systems, or project controls tools used to manage inspection and closeout records.
• Formal training or certification in quality (e.g., ISO 9001 awareness, auditing fundamentals) or related disciplines.

Working Relationships

• Internal: Quality Assurance, Quality Control/Inspectors, Engineering, Procurement, Project Management, Maintenance, Operations, Reliability/Mechanical Integrity, Turnaround organization.
• External: Contractors, suppliers, inspection/testing vendors, and other service providers supporting site work execution.

Success Measures (What Good Looks Like)

• Quality requirements are identified early, communicated clearly, and embedded into plans/work packs and purchase orders.
• Inspection and verification activities are completed on time with effective documentation and minimal rework.
• Nonconformances are managed promptly with strong root cause thinking, timely corrective actions, and sustained prevention.
• Stakeholders have clear visibility to quality status and risks through accurate tracking and reporting.
• Closeout packages are complete, controlled, and delivered without delays to turnover and startup readiness.

Equal Opportunity & Inclusion

We welcome applicants from all backgrounds and experiences. We’re committed to building an inclusive environment where everyone can contribute, grow, and do their best work.

Note: This description reflects key responsibilities and requirements; additional duties may be assigned based on business needs and project demands.

Required Skills

• Quality Management Systems
• Quality coordination
• Inspection coordination
• Field verification
• Documentation management
• Record control
• Nonconformance management
• Corrective action tracking
• Stakeholder management
• Procurement quality support
• Quality reporting
• Specification compliance

Benefits and Perks

• Competitive benefits package (health, dental, vision)
• Retirement savings plan
• Paid time off and holidays
• Career development and training
• Employee assistance and wellbeing resources

Languages

• English (Fluent)

Job Overview

Location: BP Whiting Refinery (Whiting, Indiana)

Seniority Level: Middle