About the role
Position Summary
The Katz College of Science and Health at Yeshiva University welcomes applications for part-time positions in its admissions department. This position serves as a front-line point of contact for prospective students and applicants throughout the admissions process, responding to inquiries by phone, email, text, and chat. The role helps students navigate their research and decision-making as they consider a university and program to pursue their academic and professional goals, while representing the the Katz College of Science and Health as a welcoming and knowledgeable first point of contact. The position is based at the the Katz College of Science and Health’s Beren Campus in Midtown Manhattan, with morning and afternoon shifts available.
Position Responsibilities
- Respond to prospective student and applicant inquiries by phone, email, text, and chat.
- Provide accurate, timely, and informative responses about programs, admissions processes, and next steps.
- Triage questions and issues, connecting students with the appropriate admissions or academic team member when needed.
- Schedule appointments with admissions advisors based on students’ questions, needs, and availability.
- Conduct transcript reviews and evaluate prerequisite coursework as needed.
- Document interactions and maintain accurate records in the CRM.
- Follow up with prospective students and applicants as appropriate.
- Provide a welcoming, professional, and service-oriented experience at every stage of the admissions journey.
Experience & Educational Background
- Bachelor’s degree required.
- Customer service, call center, admissions, enrollment, or related experience required.
- Higher education experience preferred.
- Strong written and verbal communication skills.
- Friendly, patient, and informative approach to working with prospective students and applicants.
- Highly organized, detail-oriented, and able to manage multiple inquiries and follow-up tasks.
- Strong attention to detail and ability to interpret academic records and prerequisite requirements.
- Comfortable working across phone, email, text, chat, and CRM systems.
Salary Range
$25.00-30.00 per hour
About Us
The Katz College of Science and Health, with 1300 master’s and doctoral students, is now the largest graduate school at Yeshiva University. Located in the heart of New York City, Yeshiva University is a US News and World Report Top 100 University.
We are research scientists, tech builders and entrepreneurs, and patient-centered clinicians working on problems that matter. We focus on industry sectors that are central to the modern economy: Artificial Intelligence, Biotechnology, Computer Science, Cybersecurity, Data Analytics, Digital Media, and Fintech, as well as Physician Assistant Studies, Nursing, Occupational Therapy, and Speech-Language Pathology.
Katz faculty take an interdisciplinary approach to research and education, fostering the creativity, collaborative thinking and builder mindset required to take on today’s toughest problems. Over the last five years, we have launched ten master’s and doctoral programs with 92% graduation rates, 100% licensure pass rates, 95% post-graduation employment in high-paying careers, and students and alumni from over 30 countries.
The Katz College of Science and Health is a close-knit community with a big network, nestled in the heart of a big city. We are global in reach, with faculty and students from across the United States and around the world—and also deeply embedded in New York City’s rich professional and social fabric. With a vibrant campus life and city at our fingertips, the Katz College is where bold, purpose-driven people come to create, connect and explore. Read about projects at Katz.
The mission of Yeshiva University — the world’s flagship Jewish university — is to educate, empower and inspire our students to become the next generation of leaders, guided at all times by our core values. We do this through a transformative, world-class, and interdisciplinary education that is deep and broad and that cultivates in our students a sense of meaning, purpose and drive to make the world a better place — for themselves and for future generations.
Equal Employment Opportunity
Yeshiva University is an equal opportunity employer committed to providing employment opportunities to all employees and candidates without regard to race, color, age, sex, national origin, disability status, or any other characteristic protected by federal, state or local laws.