About the role
Classification Title:
OPS Hourly Non-Secretary/Clerical
Classification Minimum Requirements:
High school diploma, or its equivalent, and one year of related experience.
Job Description:
- Greet and welcome guests to the museum
- Professional and positive interaction with all visitors and staff of the museum
- Provide excellent customer service and provide general and directional information to guests
- Perform routine patrol of galleries and public spaces
- Monitor guest compliance with museum policies and report non-compliance through verbal and written communication
- Provide front desk coverage on an as-needed basis
- Provide escorts as-needed to secure areas within the museum
- Assist with setup and breakdown of equipment, chairs, and tables for museum activities
- Practice de-escalation techniques when dealing with aggressive or disruptive behavior
- Professionalism, reliability, dependability and adherence to schedules are required
- Other duties as assigned
Expected Salary:
$15 per hour
Required Qualifications:
Flexibility for varied schedules to include nights, weekdays, weekends, and holidays based on the needs of the museum.
Preferred:
- Previous experience in a security and/or customer service role
- Ability to work as part of a team and project a positive attitude
- Excellent verbal and written communication skills
- Experience working and communicating with individuals of diverse backgrounds
- Knowledge of basic first aid, or First Aid/AED certification
Special Instructions to Applicants:
Please upload a resume with your online application.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required:
No