About the role
Summary
The Office Services Associate will be part of a team that provides a superior level of service to our management, employees, clients, prospects and guests of the firm. This is a high-visibility role that requires strong attention to detail, flexibility, and resourcefulness, with the ability to multi-task and juggle projects with aggressive deadlines. The ideal candidate is a strong leader who is also involved in the day-to-day operation of the Office Services Team.
Responsibilities
The individual will be involved in the following critical activities:
Front Desk
- Welcome visitors by greeting them in person or by telephone; answering or referring inquiries
- Greet, welcome, and announce guests appropriately; direct them to assigned conference rooms if needed
- Create daily schedule of meetings with external visitors, register external visitors with building security
- Screen and direct all main line incoming calls
- Manage the main phone line general greetings
- Monitor and check the general voice mailbox every morning
- Maintain appearance of conference rooms
- Manage conference room reservations
- Maintain reception area and all common areas
- Provide back-up phone coverage for Chicago office
Administrative
- Maintain current list of vendors and update with changes or additions, upon request
- Monthly expense report reconciliation for all office/pantry supply orders
- Perform weekly inventory of lunchroom, pantry and mother’s room. Order and stock items as needed
- Reconcile Seamless account expenses and route to Office Manager for approval
- Manage Seamless account: Create account for new hires and delete account for all terminations
- Provide backup support to Mailroom Associate & Hospitality Associate
- Assist Office Manager with ad hoc projects
Hospitality
- Assist with food & beverage set-ups for meetings, events, and GCM Eats, upon request
- Work with respective caterer(s) on menu selections
- Source new catering vendors upon request
- Order food, beverages, and snacks for GCM meal perk programs
Actual base salary may vary based on factors such as individual's experience, skills, and qualifications for the role. Employees may be eligible for a discretionary bonus based on factors such as individual, team, and company performance as well as a comprehensive benefits package.
NEW YORK ANNUAL PAY RANGE
$65,000—$85,000 USD
ABOUT THE FIRM
GCM Grosvenor (Nasdaq: GCMG) is a global alternative asset management solutions provider with approximately $97 billion in assets under management across private equity, infrastructure, real estate, credit, and absolute return investment strategies.
The firm has specialized in alternatives for more than 54 years and has a diverse, engaged team of approximately 560 professionals serving a global client base. Eligible employees can elect to participate in comprehensive healthcare coverage (including medical, dental, vision and life insurance), flexible spending accounts, and the employer sponsored retirement plan. Additionally, employees are eligible for paid time off, parental leave, short-term and long-term disability, as well as other care/wellness programs.
The firm is headquartered in Chicago, with offices in New York, Toronto, London, Frankfurt, Tokyo, Hong Kong, Seoul, and Sydney. For more information, visit: gcmgrosvenor.com.