About the role
We are seeking applicants who, within the context of the role responsibilities, possess the following key attributes:
- Demonstrated knowledge, understanding and experience in the delivery of best practice Operations Centres education programs within a contemporary ambulance service.
- Proven ability to lead and inspire diverse, professional teams in an environment of competing priorities and needs with finite resources.
- Demonstrated high level research capabilities to identify and report on education risks, issues and trends to ensure continuous improvement agenda.
- Demonstrated well developed communication, negotiation, consultation and collaboration skills and the proven ability to build and maintain productive relationships with a range of internal and external stakeholders.
- Well-developed conceptual, analytical and problem-solving skills including a demonstrated ability to interpret trend/output/outcome performance data to drive performance improvement.
- Proven ability to contribute to strategic planning and the provision of policy advice, in particular, the ability to contribute to the development of policy, standards and service improvement initiatives.
- Demonstrated commitment to implement practices which promote a fair and ethical workplace, employment equity, cultural diversity and occupational health and safety.
Mandatory/Special conditions/Other requirements
- The following mandatory requirements, special conditions and/or other requirements apply to this role:
- Applicants must have a minimum of a Certificate III in Ambulance Communications - Call Taking and a Certificate IV in Ambulance Communications - Dispatch and certification to practice as an Emergency Medical Dispatcher in Queensland.
- Possession of a current QAS Certificate of Practice in Ambulance Communications.
- Applicants are required to hold an open Queensland “C” Class Driver's Licence (for a manual motor car) prior to the closing date for applicants. Interstate and international applicants must hold an equivalent licence at the time of applying and will be expected to obtain a Queensland Driver's Licence upon appointment.
- Applicants must have a Certificate IV in Training and Assessment (TAE40110 or TAE40116), or the ability to rapidly acquire this qualification upon appointment.
- Proficiency in the use of Adobe creative suite, Articulate 360 or similar instructional design software, or the ability to rapidly acquire these skills
- In conjunction with current QAS vaccination policy whilst not mandatory, tertiary or postgraduate qualification/s in a business-related discipline will be highly regarded.
- This position may require participation in shift work (including weekends) as required.
Applications to remain current for 12 months.