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Legal Aid

Litigation Support Officer (Townsville)

Townsville, Queensland, Australia

Location
Townsville, Queensland, Australia
Work
Not stated
Employment
Full-time
Level
Not stated
Function
Customer success & support
Pay
A$81K – A$89.9K a year
Posted
Yesterday

Pay and the market here

The top of this role’s range, A$90K a year, is 7% below the median of A$96K for customer success jobs in Queensland (middle half A$90K – A$119K, 139 jobs that state pay).

12 customer success jobs open in Townsville: 0% remote, 7 posted in the last 30 days.

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About the role

Key details

  • 1 x permanent full-time role from 1 February 2027 supporting the criminal law team
  • 1 x temporary part-time role (.5 FTE) from date of appointment to 30 June 2027, with possible extension, supporting the family law team

Join a team that makes a difference

Legal Aid Queensland is looking for organised and client-focused Litigation Support Officers to join our team. This is a great opportunity for a legal administrator who enjoys variety, works well in a busy environment and wants to support vulnerable and disadvantaged Queenslanders.

In this role, you'll help lawyers with the day-to-day administration of case files and play an important part in keeping legal matters moving.

What you'll do

You will:

  • manage case file administration, including opening, closing and archiving files, filing and serving documents, transcribing, data entry and searches
  • help lawyers prepare correspondence, file notes, affidavits, court documents and subpoenas
  • compile briefs for counsel
  • manage incoming calls and provide legal information, referral advice and help with applications and legal documents
  • coordinate appointments, calendars, court material and travel bookings
  • process grants of aid and related administrative tasks
  • assist at court, conferences and with general office administration
  • help with front counter duties as required.

Why join us?

This is a hands-on role where no two days are the same. You'll be part of a team doing meaningful work, supporting lawyers across criminal law or family law matters and helping clients through difficult times.

If you're organised, adaptable and ready to be part of a team that makes a real impact, we'd love to hear from you.

Source

Posted by Legal Aid on their own hiring page, smartjobs.qld.gov.au. OptiTalent shows it as published, read 07 Nov 2026 10:28 UTC; the original is the reference.

Contains information from SmartJobs, © State of Queensland, licensed under CC BY 4.0 (CC-BY-4.0)

View the original ad ↗

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