About the role
You'll be the first dedicated HR Operations hire at 7AI. We hold ourselves to a three-star Michelin standard for how customers experience us, and we want employees to get the same care. You'll run the day-to-day of the employee experience, from a new hire's first day to their annual review, and build the lightweight systems that keep it running well as we grow.
What You'll Do
- Own payroll & Benefits administration process and experience for employees.
- Own onboarding end to end, so every new hire arrives to a prepared laptop, a clear first week, and a named point of contact.
- Run the performance review cycle, including timelines, templates, reminders, and follow-through with managers.
- Coach managers and employees through everyday people questions, such as feedback, expectations, and role changes.
- Keep employee records, HR systems, and compliance documentation clean and current.
- Build simple, repeatable processes where none exist yet, and improve the ones that do.
- Partner with the recruiting team on offers, start dates, promotions, and transitions.
- Look at each employee touchpoint the way we look at a customer touchpoint, and fix what falls short.
What We're Looking For
- A few years of HR operations, People operations, or HR generalist experience.
- Hands-on experience administering payroll and benefits.
- Experience running onboarding and performance review cycles.
- Comfort coaching managers and employees, including on difficult conversations.
- A track record of building lightweight processes and making them stick.
- High standards and a bias toward getting things right the first time.
Nice to Have
- Experience at an early-stage or high-growth startup.