About the role
ABOUT US
Pliant is a modular B2B payments platform that combines commercial card issuing, payment accounts, FX, and spend management in one system, adapting to existing setups rather than requiring customers to replace them.
Businesses across industries such as travel, e-commerce, and insurance use Pliant to manage complex payment workflows with cards, backed by credit lines Pliant underwrites itself.
Fintechs and software platforms embed Pliant's payment infrastructure into their own products, from API-based Cards-as-a-Service to fully white-label solutions. Banks use Pliant's Card & Spend OS, the customer-facing interface, on their own infrastructure to run card programs.
Founded in 2020 and headquartered in Berlin, Pliant serves 5,000+ businesses and 40+ partners across Europe and the United States. A principal member of Visa and Mastercard, Pliant issues commercial cards in 13 currencies across 32 countries, under its own European e-money license and with licensed partners in the UK and US.
Learn more at www.getpliant.com
ABOUT THE ROLE
Pliant is hiring a Head of Product, Growth (m/f/d) to lead one of its most strategic product areas: driving customer acquisition and scalable onboarding through compliance and credit experiences. This role oversees two high-impact domains: Compliance Onboarding (KYC, KYB, AML checks, sanctions screening, and ongoing compliance monitoring) and Credit Infrastructure (credit application flows, credit bureau integrations, limit management, internal underwriting tooling, and portfolio monitoring). You will directly manage and develop Product Managers in these domains, report to the CPO, and collaborate closely with Engineering, Compliance, Risk, Data, Sales, and Operations. The role is both strategic and hands-on: beyond leading people and defining direction, you will step in where needed, whether filling a PM absence, supporting roadmap delivery, or helping clarify a complex API specification.
WHAT YOU'LL DO
- Define and own the product strategy for Pliant's customer onboarding and credit infrastructure across 25+ markets.
- Lead and grow a team of PMs responsible for compliance and credit products, including roadmap, execution, and delivery.
- Drive cross-functional initiatives involving Compliance, Risk, Engineering, Operations, and GTM teams.
- Translate complex regulatory and credit requirements into intuitive user experiences, scalable tooling, and automation logic.
- Oversee integrations with third-party services such as KYC/KYB/AML providers and credit bureaus.
- Establish strong KPIs and product metrics around onboarding success, time-to-approve, limit utilization, credit exposure, and operational efficiency.
- Represent Pliant externally in key customer, partner, or vendor conversations as a product leader and subject-matter expert.
WHAT YOU'LL BRING
- 8+ years of product management experience, with 3+ years in a leadership role managing PMs.
- Strong track record in B2B fintech, ideally in credit decisioning, onboarding flows, or regulatory compliance.
- Experience designing and scaling products that involve KYC/KYB, AML, or credit risk workflows.
- Solid technical foundation, able to discuss APIs, architecture, and platform design with engineering peers.
- Experience working with compliance-heavy, stateful systems and back-office workflows.
- Strong product process skills including goal setting, discovery, delivery, and stakeholder management.
- Hands-on leadership style: low ego, pragmatic, and collaborative.
- Fluent in English; location in Berlin or London preferred, remote possible within the EU.
WHAT WE OFFER
- The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence
- Attractive remuneration
- Your choice of preferred OS, Windows or Mac
- Flat hierarchy and transparent communication in a relaxed, professional atmosphere
- Opportunity to develop your talent in a dynamic team with ambitious goals
- Flexibility and possibility to work remotely
- Monthly mobility benefit
- Wellhub Membership
- Pliant Card with monthly credit to explore the product and enjoy food with colleagues
Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.
At Pliant we use the Ashby AI Criteria to assist with looking over resumes against our job qualifications for this role. All final decisions are made by our Talent Team and Hiring Team.
A human is behind these processes. Ashby does not automatically reject candidates or make final hiring decisions. Our teams review all results and make the final hiring decision with every candidate that applies.