Customer success jobs in Germany

• N

  Senior Customer Success Manager - German Speaking (Remote)

  4 weeks ago

  n8n · Berlin, Berlin-Brandenburg, Germany +26

  RemoteFull-timeSeniorCustomer success & support

  n8n is the open workflow orchestration platform built for the new era of AI. We give technical teams the freedom of code with the speed of no-code, so they can automate faster, smarter, and without limits. Backed by a fiercely inventive community and 500+ builder-approved…

• NR

  Technical Project Manager – Customer Showcases (NEURAGym) (human)

  4 weeks ago

  Neura Robotics · Riederich, Baden-Wurttemberg, Germany

  On-siteFull-timeCustomer success & support

  Serve as the primary point of contact for all showcase requests.; Translate visitor goals and business objectives into showcase requirements.; Align expectations, priorities and timelines across technical and business stakeholders.; Communicate readiness, risks and changes…

• E

  Customer Success Manager DACH (f/m/d)

  4 weeks ago

  ecosio · Vienna, Austria +8

  RemoteCustomer success & support

  ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX).

• S

  Enterprise Customer Success Manager

  4 weeks ago

  Semperis · Germany +2

  RemoteFull-timeSeniorCustomer success & support

  At Semperis, our mission is to be a Force for Good. Starting with being a great place to work. We believe that when people feel valued, supported, and empowered, they do their best work. That’s why we focus on creating an employee experience rooted in purpose, growth, and…

• PA

  AI Search Strategist

  4 weeks ago

  Peec AI · Berlin, Germany

  On-siteFull-timeMid level€70K – €100K a yearCustomer success & support

  We’re looking for an AI Search Strategist to help our customers succeed in the new era of AI-driven search. In this role, you’ll work closely with leading brands and agencies, onboarding new clients and advising them on how to improve their visibility across search engines, AI…

• L

  Customer Success Associate

  4 weeks ago

  Lyceum · Berlin, Germany

  HybridFull-timeEntry levelCustomer success & support

  As Customer Success Manager, you own the relationship with our customers once the contract is signed, especially our largest accounts. You guide them through onboarding, stay their go-to contact, and make sure every request gets a fast, reliable answer.

• G

  Manager, Customer Success (Berlin, Germany)

  4 weeks ago

  Geotab · Berlin, Germany

  HybridFull-timeManagerCustomer success & support

  Lead, coach and develop the Customer Success team in Germany. Set performance expectations, hold regular one-to-ones and call reviews, and support employee development.

• O

  Customer Support Specialist

  5 weeks ago

  Owkin · Paris, France +3

  RemoteFull-timeCustomer success & support

  Owkin is looking for a Customer Support Specialist to own first-level support for K-Pro, Owkin's AI research platform for biopharma R&D, used by AstraZeneca, Sanofi, Servier and Boehringer Ingelheim.

• P

  Technical Support Specialist | Germany

  5 weeks ago

  Plasmidsaurus · Köln/Cologne, Germany

  HybridFull-time€48K – €60K a yearCustomer success & support

  Plasmidsaurus’s Technical Support Specialists serve as the first point of contact for our customers, delivering fast, consistent, and empathetic Tier 1-2 technical support to scientists in academic and research labs, and at biotech and pharmaceutical companies of all sizes.…

• LG

  Head of Customer Support

  5 weeks ago

  Lucanet Group · Germany

  HybridDirectorCustomer success & support

  As a Head of Customer Support (all genders), you’ll turn our Support function into an AI-first, automation-driven team that gives customers fast, accurate and caring help at scale. You’ll set a forward-looking strategy, reshape the function and own the results, from tNPS and…

• K

  Implementation Manager (Payments/Billing experience preferred) (f/m/d)

  5 weeks ago

  Kraken · Berlin, Germany

  HybridFull-timeCustomer success & support

  Help us use technology to make a big green dent in the universe!

• T

  Senior Customer Success Manager - DACH

  5 weeks ago

  Trustpilot · Hamburg, Germany

  SeniorCustomer success & support

  At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting…

• B

  Client Partner

  5 weeks ago

  BLP · Munich, Bavaria, Germany +2

  On-siteFull-timeSeniorCustomer success & support

  Own net revenue retention and expansion across a focused portfolio of our largest strategic customers.; Join late-stage commercial discussions, shape the delivery approach with the Account Executive, and own the client kick-off.; Hold the steering committee seat and the…

• B

  AI Automation Specialist

  5 weeks ago

  BLP · Munich, Bavaria, Germany +2

  HybridFull-timeMid levelCustomer success & support

  Configure and tune agents so they work for a specific customer's documents and processes.; Drive and own the push after each go-live, from first live volume to the target automation rate, and deliver the automation sprints our customers book.; Resolve the open questions our AI…

• O

  Partner Engagement Manager, U.S. Army Europe and Africa

  5 weeks ago

  Onebrief · Wiesbaden, Hesse, Germany

  On-siteFull-timeExecutive$150K – $180K a yearCustomer success & support

  As a Partner Engagement Manager at Onebrief, you're the customer's trusted technical partner. You serve as the subject-matter expert, maintaining power-user-level fluency in the platform. You stay current on product updates, translating new releases into practical impact for…

• O

  Partner Engagement Manager, U.S. Army Europe and Africa

  5 weeks ago

  Onebrief · Grafenwohr, Bavaria, Germany

  On-siteFull-timeExecutive$150K – $180K a yearCustomer success & support

  As a Partner Engagement Manager at Onebrief, you're the customer's trusted technical partner. You serve as the subject-matter expert, maintaining power-user-level fluency in the platform. You stay current on product updates, translating new releases into practical impact for…

• S

  Patient Success Manager

  6 weeks ago

  Sword · Germany

  RemoteMid level€83.3K – €130.9K a yearCustomer success & support

  As Patient Success Manager you are the first personal point of contact for patients who want to start their back pain digital therapy (DiGA) with Kaia. You guide them through every step from sign-up to their first days in the program, answer their questions and make sure nobody…

• A

  Technical Customer Success Manager (AI Manufacturing Enterprise)

  6 weeks ago

  Almetra · Berlin, Germany

  RemoteFull-timeSeniorCustomer success & support

  Almetra builds AI computer vision for manufacturing, running on real production lines at customer sites. Our Sales team wins new customers, and our Customer Impact team turns our data into improvement plans on the shop floor. This role connects the two.

• R

  (Junior) Customer Service Agent – Dutch Speaking (m/f/d)

  6 weeks ago

  Raisin · Berlin, Germany

  Full-timeEntry levelCustomer success & support

  Quickly become an expert for our products and processes, you are the contact person for our customers.; With your communication skills, you will independently handle customer inquiries by phone and in writing.; You work closely with other colleagues from customer service and…

• M

  Implementation Manager DACH

  6 weeks ago

  Mollie · Munich, Bavaria, Germany

  Full-timeMid levelCustomer success & support

  Businesses deserve better from finance. Less friction, more freedom. Since 2004, Mollie has been on a mission to make payments and money management effortless for every business in Europe.

Updated 07 Nov 2026 10:21 UTC from the OptiTalent job library.