About the role
Launch a New Market | Lead a Multi-Clinic Team | Urgent Care + General Practice
Sploot Veterinary Care is redefining urgent and primary care for pets, and we’re looking for a General Manager to launch our New Jersey market and help us deliver the best possible medical care to our patients.
As General Manager, you’ll oversee day-to-day operations in New Jersey, ensuring a seamless experience for pets, pet parents, and our exceptional team members. You’ll guide the market through its launch period and into sustained growth, with real ownership over performance, people, and process.
What Makes Sploot Different
- Urgent + primary care for every pet, whether it’s a routine visit or something that “just happened and can’t wait”
- A supportive, healthy, balanced environment that helps veterinary professionals thrive in and out of the clinic
- A collaborative culture that values work/life balance
- The chance to build a new market from the ground up
What Makes You a Great Fit
- 5+ years of analytical, strategic operational experience
- A natural leader with a proven track record of building and managing high-performing teams
- Experience setting strategic direction – you understand the company’s mission, influence strategic objectives, and guide your team toward measurable growth goals
- Data-driven, with experience in business analytics and metrics that inform your decisions
- Detail-oriented and organized, able to juggle multiple priorities and drive results
- Thrives in a fast-paced environment and passionate about creating exceptional experiences for clients and employees alike
- Excellent communication and interpersonal skills, with the ability to motivate and inspire your team
- Bonus Points: consulting or startup experience (especially with a boots-on-the-ground operational team), a desire to take on more responsibility and ownership, and a proactive, problem-solving mindset focused on continuous improvement
What You’ll Do
- Navigate a new market through the exciting launch period and into sustained growth
- Monitor and manage market performance metrics, with responsibility for major elements of the market’s P&L
- Manage and inspire a diverse team of nurses, doctors, and clinic operations professionals, fostering a culture of development and collaboration
- Support daily operations across the market, ensuring the highest standard of service and efficiency
- Champion our company values and create a welcoming, supportive environment for clients and staff
- Drive operational excellence by overseeing clinic workflows, developing new processes, and rolling out new initiatives
- Ensure compliance with all company policies, procedures, and regulatory requirements
The Perks of the Pack
- $80,000–$110,000 base salary
- 100% employer-paid medical insurance with three Cigna plan options (two PPOs and one HDHP); HSA available
- 100% employer-paid dental and vision insurance through Guardian, plus voluntary short-term disability
- 401(k) with 4% match
- Up to 4 weeks of PTO, increasing with tenure
- Two-week end-of-year HQ shutdown plus seven other company-recognized holidays
- Up to 12 weeks of paid parental leave
- Paid bereavement leave for both human and pet family
- Free Employee Assistance Program (EAP) with mental health, legal, and financial counseling for you and your household
- Employee Pet Benefits for up to 5 of your own pets
Sploot is an equal opportunity employer and practices continuous hiring in accordance with New Jersey state law. We welcome applications year-round and are committed to building a diverse and inclusive team.
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