Skip to main content

Whop

Fraud Analyst, Risk Operations (Contractor)

Remote

Apply on Whop’s site ↗View original ad
Location
Remote
Work
Remote
Employment
Contract
Level
Not stated
Function
Operations
Pay
$65K – $80K a year (read from the ad)
Posted
10 days ago

About the role

ROLE

You decide who gets to make money on Whop. You review businesses and users, stop fraud before it costs anyone money, and make sure every merchant and buyer caught up in a Risk Operations decision gets a fair, case-by-case review. When the policy or the tooling gets it wrong, you work with Risk to fix it.

This is a very high agency role with a lot of freedom and a lot to own. You own your queue, the policies behind it, and every call you make.

WHAT YOU'LL DO

  • Audit businesses and users on a regular basis to decide if Whop can support them
  • Manage risk as each situation changes, and decide which businesses earn elevated privileges
  • Assess flagged KYC and KYB in order to keep Whop compliant with OFAC guidelines
  • Work with Customer Support to make sure policy is communicated consistently across the platform
  • Adjudicate refund requests between merchants and sellers
  • Be thorough on every case. When something looks off, follow it all the way. A bad refund means checking the merchant. A dispute rate that is "not that bad" still gets a full look
  • Flag unclear policy for review and provide recommended changes at your discretion

WHAT WE'RE LOOKING FOR

  • Background in fraud, risk or other finance-related industry
  • Extremely thorough. You check every step, not just the one in front of you
  • Very high agency. If you see a problem, you don’t ask for permission to fix it
  • Thinks in systems. You solve each problem for everyone it affects, so the same facts always get the same answer
  • Makes sound calls on incomplete information, and asks for more before guessing
  • Write clearly. Your notes get read by the team and your answers get passed to merchants
  • Careful with money. You will move funds, release reserves, and issue refunds
  • AI native. Comfortable vibecoding your own tooling and writing your own policy

COMPENSATION / PERKS

  • Compensation: $65,000 - $80,000, contractor, remote
  • 40 hours a week over 5 days. Weekend availability is required.
  • One fixed 8 hour shift: 8am to 4pm, 4pm to 12am, or 12am to 8am EST
  • Trained on every Risk Operations queue in your first 60 days

Source

Posted by Whop on their own hiring page, jobs.ashbyhq.com. OptiTalent shows it as published, read 06 Nov 2026 23:46 UTC; the original is the reference.

View the original ad ↗

More at Whop

  • Forward Deployed Engineer, Platforms (US)

    Yesterday

    Whop · Brooklyn, New York, United States

    Full-time$220K – $280K a yearEngineering

    When sales closes a platform or marketplace deal that needs payments on Whop, you take it from the AE and finish the integration. You sit between the customer and product and drive the technical work to done.

  • Customer Success Manager, Services (US)

    Yesterday

    Whop · Brooklyn, New York, United States

    Full-time$200K – $250K a yearCustomer success & support

    You get new services and industrial customers live and successful on Whop: owners and ops leads who run field service, trades, and similar ops. You run onboarding, get them using the product, and set them up to grow.

  • Customer Success Manager, Education (US)

    Yesterday

    Whop · Brooklyn, New York, United States

    Full-time$200K – $250K a yearCustomer success & support

    You get new education customers live and successful on Whop: coaches, masterminds, bootcamps, and anyone teaching a skill. You run onboarding, get them using the product, and set them up to grow.

  • Head of Payment Relations

    11 days ago

    Whop · Palo Alto, California, United States

    Full-timeDirectorOperations

    Every dollar our users earn moves through Whop’s payment partners. As Head of Payment Relations, you’ll own those relationships end to end and turn them into a strategic advantage.