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Whop

Customer Success Manager, Education (US)

Brooklyn, New York, United States

Apply on Whop’s site ↗View original ad
Location
Brooklyn, New York, United States
Work
Not stated
Employment
Full-time
Level
Not stated
Function
Customer success & support
Pay
$200K – $250K a year (read from the ad)
Posted
Yesterday

About the role

Mission

Our mission is to deliver everyone a sustainable income. Right now 25,000 business operators earn over $7B per year. We will not stop until 1B people every month are making money on Whop.

Role

You get new education customers live and successful on Whop: coaches, masterminds, bootcamps, and anyone teaching a skill. You run onboarding, get them using the product, and set them up to grow.

This is a highly entrepreneurial role with a lot of freedom. You own the customer’s first months on Whop.

What You’ll Do

  • Onboard new education customers and get them live fast
  • Move their programs, communities, and payments onto Whop
  • Get them using the core product and the rest of the stack
  • Spot accounts at risk early and fix the problem yourself
  • Hand healthy, growing accounts to the account team

What We’re Looking For

  • Operator background in education or coaching, or you have run your own online business
  • Top performing CSM or onboarding lead at a high growth startup
  • Strong at running many accounts at once without dropping any
  • Comfortable talking to the person who owns the business

Compensation / perks

  • Compensation range: $200,000 to $250,000
  • Best in class base + OTE with competitive equity
  • Location: In-person NYC / Brooklyn, 5 days in office
  • Equinox membership
  • Lunch & dinner M–F
  • Rent stipend within 0.5 mile of the office
  • Citi Bike
  • Ubers home after 10pm
  • Unlimited PTO + health / vision / dental
  • Latest MacBook Pro

Source

Posted by Whop on their own hiring page, jobs.ashbyhq.com. OptiTalent shows it as published, read 06 Nov 2026 23:34 UTC; the original is the reference.

View the original ad ↗

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