About the role
Department Overview:
The Ed Sci Front Desk is one of the three service front desks under the School of Education (SoE). Located in Ed Sci Building on West Johnson Street, the building houses a significant portion of the SoE’s administrative service units. In addition to service units, the Ed Sci Front Desk also serves Wisconsin Center for Education Research (WCER), one of the world's largest university-based education research and development centers. WCER's researchers and staff work to make teaching and learning as effective as possible for all ages and all people.
Under the leadership of Marcelle Haddix, Dean of SoE, Ed Sci Front Desk is part of the larger vision and initiative “One School” — where we innovate in the arts, education, and health to enrich lives, empower communities, and shape the future.
Anticipated Start Date:
Mid January 2027
Anticipated End Date (If Applicable):
Remote Work Eligibility Detail:
Not Remote
Anticipated Hours Per Week:
Minimum: 10-15 hours during the regular semester/ 20-30 hours during summer break
Schedule:
To be determined. Must have hours available between 8:00 AM and 4:30 PM, Monday through Friday, and summer break availability.
Salary/Wage Range/Lump Sum:
Minimum: $15.00/hr Maximum: $15.00/hr
Number of Positions:
3
Qualifications:
Must be a current UW-Student. Preference given to those who can work over summer and winter break.
Knowledge, Skills & Abilities:
- Previous office experiences preferred
- Proficient computer skills including
- Microsoft Suite
- Excellent customer service, organization, and attention to detail
- Ability to manage time independently
- Ability to work over summer and winter break
Position Summary/Job Duties
This is a spring/fall semester position with ideal candidates having Summer and Winter availabilities as well. The start date of this position will be mid-January 2027 to allow training before the Spring 2027 semester begins.
This position is located in the Ed Sciences front office Room 242 and provides event and general office support for research projects and service units. The primary responsibilities of an Ed Sci Front Desk & Operation Assistant are providing conference booking and set up support as well as reception service for the Ed Sci building. In addition, this position will also provide building-wide support for maintaining supplies, key inventories, conference room maintenance, and other additional tasks. This position may also engage in extended collaboration with other units and projects in the building such as SoE Human Resources or the WCER Director’s Office.
All work will be done on-site and in person. Anticipated Hours Per Week: 10-15 during regular semester/20-30 during summer break.
You must have work hours available between 8:00 AM and 4:30 PM Monday through Friday, and summer break availability.
Position Summary/Job Duties
- Issue keys and update key inventory in an online database
- Assist with requests for booking conference rooms via EMS
- Assist research projects with administrative tasks as needed
- Assist with SoE HR processing
- Direct phone calls and respond to voicemails
- Greet and welcome Education Sciences Building Front Office visitors
- Scan and upload documents to shared filing systems
- Monitor office supply inventory
- Assist with making photocopies and posting fliers/notices around Ed Sciences building
- Sort and distribute incoming U.S. and interdepartmental mail
- Support Facilities department with general office, building, and conference room cleanliness and maintenance
- Guide individuals within the building and campus
- Other duties as needed
Physical Demands
Ability to sit and use a computer for long periods of time.
Institutional Statements
Equal Employment Opportunity Statement
UW-Madison is an Equal Employment, Equal Access Employer committed to increasing the diversity of our workforce.
Institutional Statement on Diversity
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.
The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background-people who as students, faculty, and staff serve Wisconsin and the world.
For more information on diversity and inclusion on campus, please visit: diversity.wisc.edu
Accommodation Statement
If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website:https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/