About the role

Classification Title:

Superintendent, Custodial

Classification Minimum Requirements:

Bachelor's degree in an appropriate area; or an equivalent combination of education and experience.

Job Description:

Provide work management and administrative direction for custodial services, ensuring all facilities meet high sanitation and cleanliness standards, including offices, event spaces, and public areas
Supervise and lead custodial staff, set performance expectations, and provide direction for goal achievement
Recruit, hire, onboard, and train custodial staff, ensuring consistent standards for safety, cleaning quality, and customer service
Develop long-range custodial service plans, including staffing levels, work priorities, and cleaning techniques
Oversee budgeting, cost projections, purchasing approval, and financial controls for custodial operations
Develop and implement policies and procedures, including safety and work quality standards, hazardous material handling, and sustainability initiatives
Formulate service contracts and specifications for equipment, cleaning supplies, and services, ensuring compliance with university purchasing guidelines
Coordinate services with other campus departments, including waste management, pest controls, and grounds services, as needed

Plan, implement, and adjust custodial work shift schedules to ensure efficient workforce utilization
Monitor daily operations and implement continuous improvements in cleaning methods, work activities, and performance standards
Conduct service needs assessments, analyze results, and implement solutions for enhanced efficiency
Develop and implement training programs for staff on safety, cleaning standards, customer service, and the proper use of equipment and supplies
Oversee new employee orientation, ensure compliance with workplace safety standards, and maintain up to date safety data sheets (SDS)
Handle employee performance evaluations, disciplinary actions, and human resource matters, ensuring alignment with university policies
Occasionally will require hands-on work during short staffing, events, or emergencies

Establish and enforce high-quality custodial work standards for both internal staff and external vendors
Conduct regular facility inspections and take corrective actions to maintain cleanliness, safety, and security
Investigate and respond to service requests, complaints, and feedback from building occupants and customers to ensure prompt resolution

Plan and execute special cleaning projects, collaborating with external vendors as necessary
Develop and oversee facility-wide recycling programs and other sustainability initiatives
Prepare and analyze management reports, incident reports, and custodial service assessments
Coordinate custodial response during a shelter activation, hurricane recovery, or any emergency situation
Collaborate with university departments and vendors to maintain high standards for custodial and facility services

Expected Salary:

$65,000 - $70,000; Commensurate with experience

Required Qualifications:

Bachelor's degree in an appropriate area; or an equivalent combination of education and experience.

Preferred:

Experience in managing and training a large team
Ability to work as part of a team
Proficiency in operating and using various custodial cleaning equipment
Awareness of current cleaning methods, products, and materials including chemicals, and general knowledge of handling and disposing of hazardous materials
Familiarity with building cleaning including but not limited to floor care, wall surfaces, windows, offices, restrooms, food areas, meeting and assembly spaces, and common areas
Experience with work order, timekeeping, and purchasing systems
Strong communication skills (verbal and written)
Excellent customer service skills
Understanding of budgeting practices
Ability to determine work priorities, assign tasks, and ensure proper completion of work assignments
Capability to function effectively in a fast-paced environment with frequent interruptions
Skill in handling multiple projects or tasks simultaneously
Ability to understand, interpret, and apply rules, regulations, policies, and procedures
Professional custodial certification from CMI, IEHA, FSPMA, ISSA, or APPA
Familiarity with cleaning standards frameworks like APPA cleaning levels

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter, resume, and list of professional references.

Criminal background check is required

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

Health Assessment Required:

Yes

Custodial Superintendent