Coordinator of Division Operations

Job Title: Coordinator of Division Operations

Reporting Relationship: Chair, Division of Business

Unit: National & Global

Department: Dean DSB Administration-NGBL

Campus Location: NGM Building, Marion, IN (Hybrid Schedule: 3-4 days onsite, 1-2 days remote).

Summary of Position: The Coordinator of Division Operations has primary responsibility for coordinating operational support functions of the Division of Business in DBTL with regard to daily communications, budget expenditures, meetings, events, and travel. The Coordinator provides primary assistance to the Division Chair, and secondary assistance to administrative staff and full-time faculty as needed.

Duties and Responsibilities

• Provide administrative support to the Division Chair including making travel arrangements, distributing confidential materials, processing forms and payments, and preparing university credit card reconciliation reports
• Program operations and doctoral milestones: Maintain the program calendar and procedures; coordinate documentation and logistics for comprehensive examinations, dissertation committees, proposals, defenses, and graduation; and track outstanding requirements and approvals
• Prepare information for assisting in budget management of Division activities
• Student engagement and communications: Serve as the primary operational contact for prospective and enrolled students, coordinate onboarding and program communications, provide proactive reminders, and follow up on inquiries through resolution or referral
• Student scheduling and enrollment coordination: Maintain individualized course schedules and anticipated completion timelines, help students develop revised schedules following interruptions or course repeats, and coordinate approval and implementation of adjustments with faculty, advising, and the registrar
• Residencies, meetings, and events: Coordinate logistics, communications, materials, technology, and travel arrangements for residencies, orientations, faculty meetings, and commencement-related activities

Qualifications: According to Indiana Wesleyan University employment policy all employees must possess a strong Christian commitment and adhere to the standards outlined in the IWU Community Lifestyle Statement.

Education

• Bachelor's degree required

Experience

• At least three (3) years experience as an administrative assistant and competency in technology management

Required Skills

• Excellent written, oral, and interpersonal communication skills
• Excellent organization and problem-solving skills
• Efficiency and accuracy completing tasks that require attention to detail
• Ability to multitask and work independently
• Excellent knowledge of Microsoft Office Suite and Adobe Suite and ability to quickly learn new software and computer technology, as well as a proficient level of expertise with various technologies used in educational settings
• Commitment to maintaining confidentiality of information

IWU Kingdom Diversity Statement

IWU, in covenant with God's reconciling work and in accordance with the Biblical principles of our historic Wesleyan tradition, commits to build a community that reflects Kingdom diversity. We will foster an intentional environment for living, teaching and learning, which exhibits honor, respect, and dignity. Acknowledging visible or invisible differences, our community authentically values each member's earthly and eternal worth. We refute ignorance and isolation and embrace deliberate and courageous engagement that exhibits Christ's commandment to love all humankind.

LIMITATIONS AND DISCLAIMER

As a religious educational institution operating under the auspices of The Wesleyan Church, Indiana Wesleyan University is permitted and reserves the right to prefer employees on the basis of religion (42 U.S.C., Sections 2000e-1 and 2000e-2).

The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Employees will be required to follow other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws.