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Strata Decision Technology

Consultant, Decision Support

Chicago, Illinois, United States

Location
Chicago, Illinois, United States
Work
Not stated
Employment
Not stated
Level
Mid level
Function
Customer success & support
Pay
$70K – $90K a year (read from the ad)
Posted
2 months ago

Pay and the market here

The top of this role’s range, $90K a year, is 25% below the median of $120K for mid level customer success jobs in Chicago (middle half $90K – $140K, 40 jobs that state pay).

201 customer success jobs open in Chicago: 22% remote, 83 posted in the last 30 days.

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About the role

How you’ll make an impact

As a Software Implementation Consultant on our Decision Support (DS) team, you will be an expert at implementing the Decision Support suite of our software, StrataJazz®. Decision Support is rated #1 in KLAS and is known as the “gold standard” for understanding cost and margins. You will partner directly with and provide guidance to key team members and executive stakeholders at the largest health systems in the world. The responsibilities of this role include:

  • Implement significant components of StrataJazz®, specific to Cost Accounting, Service Line Margin Analytics, and Episode Analytics at multiple customers across the country.
  • Implementation includes configuring the user requirements, validating functionality, building reports, developing workflows, and testing key features of the software while delivering the project on time and on budget.
  • Articulate an understanding of healthcare finance as it relates to customer needs.
  • Communicate proactively with Strata team members, managers, project managers, and executives on issues and risks that may arise during the project life cycle and develop and execute action plans to mitigate said risks proactively.
  • Exhibit strong consultative communication skills resulting in success in driving customer engagement.
  • Lead customer meetings and trainings to ensure customers understand specific features and functions related to StrataJazz®.
  • Meaningfully contribute to operational improvement and strategic growth projects to enable Strata to continue to scale operations and continually improve our level of service to customers.
  • Provide feedback to the product development team regarding enhancement requests, defects, and other issues.
  • Work in an Agile environment and learn one of the most widely used and effective methodologies for building and implementing high quality, feature-rich software.

What we’re looking for:

  • 2-3 years experience independently leading customers through complex projects with a focus on timeline and budget.
  • 2-3 years experience implementing and configuring software.
  • 2-3 years experience working in healthcare finance and/or clinical healthcare operations.
  • Ability to communicate with all levels of an organization in a clear and articulate way.
  • Advanced Excel skills (i.e. Pivot Tables, VLOOKUPs, IF Statements).
  • Willingness to travel within the US as needed to customer locations up to 20-35%

You'll really wow us if you have:

  • Experience in healthcare consulting directly related to Decision Support
  • Experience using SQL or relational database concepts
  • Experience using StrataJazz

Estimated Salary Range: $70,000 - $90,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits. Strata is committed to fair and equitable compensation practices. Full-time roles are eligible for an annual bonus based on both individual and company performance. Find out more about Strata benefits here.

Find out more about Strata benefits here.

How we work

Our preferred location for open roles is Chicago, IL. We value in‑person connection and regularly host on‑campus events to create meaningful opportunities for our team to build relationships and collaborate

Thinking about applying?

Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to careers@stratadecision.com.

Here @ Strata…

Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.

We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.

Our Core Values

While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

  • We connect with positive intent.
  • We are helpful.
  • We own it.
  • We get better every day.
  • We are humble.

Source

Posted by Strata Decision Technology on their own hiring page, job-boards.greenhouse.io. OptiTalent shows it as published, read 07 Nov 2026 11:41 UTC; the original is the reference.

View the original ad ↗

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