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Strata Decision Technology

Consultant, Staff Augmentation - Decision Support

Chicago, Illinois, United States

Location
Chicago, Illinois, United States
Work
Not stated
Employment
Not stated
Level
Lead / staff
Function
Customer success & support
Pay
$70K – $90K a year (read from the ad)
Posted
2 weeks ago

Pay and the market here

The top of this role’s range, $90K a year, is 49% below the median of $175K for lead / staff customer success jobs in Chicago (middle half $140K – $209K, 12 jobs that state pay).

201 customer success jobs open in Chicago: 22% remote, 83 posted in the last 30 days.

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About the role

How you’ll make an impact

As a Consultant on the Staff Augmentation team, you will partner with healthcare customers as an extension of their internal teams to administer and optimize their Strata Decision Support solutions. In this role, you will manage day-to-day system administration, support ongoing maintenance and enhancements, and drive adoption initiatives to ensure cost accounting solutions remain effective, scalable, and aligned to evolving operational and strategic needs. Through close collaboration with customer stakeholders, you will help organizations maximize the value of their Strata investment. In each of the responsibilities below, you will have the support and guidance from a senior team member to ensure team member development and customer success.

  • Perform the solution administrator functions including data reconciliation, cost model configuration/auditing and reporting within the Decision Support solution with high quality and high customer satisfaction following the service protocols that have been established.
  • Partner with the customer and sr. team members to identify, communicate and implement DS enhancement items to increase cost accuracy and/or cost model efficiency projects.
  • Serve as a DS and cost accounting subject matter expert to customer answering ad-hoc questions around system results as well as industry best practices.
  • Contributes to team internal initiatives improving customer and team satisfaction.
  • Serve as a passionate advocate for the Strata product suite.

What we’re looking for

  • 3+ years of healthcare industry experience finance, operations, or analytics or cost accounting.
  • Strong time management skills with the ability to manage multiple customer projects at one time.
  • Excellent communication and listening skills, with the ability to think quickly and deliver consultative responses.
  • Collaborative working style to partner with customer finance teams.
  • Growth mindset to continuously improve program and customer satisfaction.
  • Eagerness to learn and grow within healthcare finance and decision support.
  • Advanced written and verbal communication with the ability to interact effectively with a wide variety of internal and external stakeholders.
  • Advanced skills Microsoft Excel and Power Point.
  • Preferred exposure to SQL.
  • Willingness to travel within the US as needed to customer locations (limited)

Estimated Salary Range: $70,000 - $90,000

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

Find out more about Strata benefits here.

How we work

Our preferred location for open roles is Chicago, IL. We value in‑person connection and regularly host on‑campus events to create meaningful opportunities for our team to build relationships and collaborate

Thinking about applying?

Research shows that women and underrepresented groups tend to apply to jobs only when they check every box on a job posting. If you’re currently reading this and hesitating to click “Apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Should you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please reach out to careers@stratadecision.com.

Here @ Strata…

Our culture is driven by our people solving problems together. We embrace learning, collaboration, and continuous career growth. Together, we lift our customers, our products, our company, and our community.

We believe that each of our team member’s unique perspectives and experiences is what drives innovation and positive change. Our individual differences are what make us a more forward-thinking organization. We foster a culture of inclusion, equity and belonging, regardless of race, religion, disability, sex, sexual orientation, gender identity or national origin.

Our Core Values

While we celebrate what makes each member of our team unique, our core values are what connect us. They set clear expectations for how we approach our work and how each of us can positively influence the experience of our team and our customers.

  • We connect with positive intent.
  • We are helpful.
  • We own it.
  • We get better every day.
  • We are humble.

Source

Posted by Strata Decision Technology on their own hiring page, job-boards.greenhouse.io. OptiTalent shows it as published, read 07 Nov 2026 11:41 UTC; the original is the reference.

View the original ad ↗

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