About the role
Are you ready to begin your career in banking? Join us as a Business Services Specialist and contribute to delivering over 500 million transactions annually for our customers. There is no better place to learn what it means to work in a global bank than here, at the heart of the action.
Since our founding in 1856, SEB has been a leader in building strong customer relationships and driving sustainable growth. As one of Northern Europe’s top financial service groups, we empower our employees to grow, take ownership, and make an impact. Welcome to SEB!
About the role
As a part of the SEB Group, we at Business Services provide world-class financial services to support SEB on the journey of becoming the leader in efficiency and innovation. Our dedicated team of over 1,700 employees is focused on driving business development and growth. If you want to step up and be part of an engaging environment where you can turn your everyday actions into global results, this is where you get to shine, at the heart of the action.
Customer Reporting Services provides service to Swedish customers. We take care of customers’ accounts and services related to them, investigate unclear payments, support Swedish Authorities with the information they need, and etc.
We have a high focus on processes automation thus we enable robots and scripts to help us in our daily work.
Here is also an ability to meet other competent and creative people, develop new skills by being a part of various communities, such as tutors, continuous improvement, scripters, or processes areas specialists.
If you are ready to learn new things, develop yourself in different areas, join us and be one of our professionals.
As a Business Services Specialist you will be responsible for
- Updating customers’ information in the systems
- Providing different types of reports to Customers
- Collaboration with colleagues across SEB group to solve daily tasks and deviations
- Participation in process automation and development initiatives
- Contribution to our learning culture by sharing your knowledge with colleagues.
To thrive in this role, we believe you have
- A collaborative and positive mindset
- The ability to embrace and drive change
- A strong sense of accountability and a self-driven approach
- A proactive mindset and confidence in navigating complex situations
- The confidence to stand behind your ideas and decisions
- Have an interest in Data analysis and AI knowledge
- Proficiency in English, both written and spoken
What we offer
- Access to extensive training and development programmes
- A healthy work-life balance in an inclusive, welcoming culture
- Competitive compensation and access to SEB’s staff banking benefits, including health insurance and pension savings
- International career opportunities and exposure to a global working environment
Do you want to be a part of SEB?
It is our fundamental belief that inclusion and diversity is crucial for our future success. We strive to have an inclusive, value-driven culture where employees feel valued, respected, and involved irrespective of who they are, what they believe or where they come from.
Since we select candidates continuously, feel free to send in your application today via the link in this ad, but no later than November 12th.
Learn more about working at SEB on our Career website or through our Career podcasts:
https://sebgroup.com/career
https://bit.ly/SEBcareer
The above indicated monthly salary range for this position is before tax deduction. The final offer will depend on the experience and competencies of the selected candidate. The overall remuneration package consists of the salary together with other benefits.