About the role
What you’ll do
- Proactively approach shoppers near the checkout area to introduce on-demand furniture transport services.
- Guide customers through downloading the app, applying promotional codes, and placing delivery orders.
- Answer service enquiries and provide clear, friendly guidance throughout the booking process.
- Liaise with matched Lalamove driver-partners to coordinate pickups and assist with booking or pickup issues.
- Deliver attentive customer service and proactively support customers’ needs.
- Maintain promotional materials and displays in line with established visual and branding guidelines.
- Represent the brand professionally and ensure consistent execution of in-store promotional activities.
What we seek
- 0-2 years of customer service related or retail sales experience
- Confident, outgoing, and proactive personality; comfortable initiating conversations with shoppers.
- Confidence in using mobile apps and guiding customers through their features.
- Excellent organisational skills & interpersonal communication skills
- Diligent, detail-minded, and able to operate in a fast-paced environment
- Experience in retails/sales/events organization would be an added advantage
To all candidates- Lalamove respects your privacy and is committed to protecting your personal data.
This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice. Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice