About the role
Campus
OSU-Tulsa
Contact Name & Email
Jayde Hightower, jaydelh@okstate.edu
Work Schedule
Typically, Monday through Friday, 8:00am-5:00pm
Appointment Length
Regular Continuous/Until Further Notice
Hiring Range
$16.00 - $18.00, Hourly
Priority Application Date
While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.
Special Instructions to Applicants
For full consideration, please include a resume, cover letter and contact information for three professional references.
About this Position
Provide support to Admissions, Academic Advising, Enrollment, Graduate Student Services and Scholarships and Financial Aid. Provide excellent customer service and disseminate relevant information to students, prospective students, and campus guests. Assist with the development and delivery of various communications projects. Provide support, maintenance, and reporting for student advising CRM systems. Organize and carry out tasks that support all departmental units, such as assisting current and prospective students, scheduling appointments, checking-in students, answering phones and voice mail, filing, processing student ID cards, printing transcripts and compiling reports. Provide unit specific support as designated by supervisor.
Required Qualifications
- Associate's (degree must be conferred on or before agreed upon start date)
- At least one year customer service experience.
Skills, Proficiencies, and/or Knowledge
Strong organizational, interpersonal, communications, analytical and customer services skills are required. Must be able to multi-task and perform scheduling and data processing functions. Possess knowledge of database organization and functions. Proficient in the use of Microsoft Word and Excel.
Preferred Qualifications
- Bachelor's
- Two years of experience working in a higher education environment preferred. Knowledge of Banner student enrollment and registration system and Slate CRM systems.
Physical Requirements
Ability to lift and carry 8-10 pounds, reach, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.