About the role
PLEASE NOTE - This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.
About the opportunity
The Administration Officer plays a crucial role in providing administrative support within a fast-paced hospital environment. As a vital member of the administrative team, you will collaborate with stakeholders to manage and coordinate the day-to-day administrative operations in the Emergency Department and the wider Clinical Information Administration Service. A high level of professionalism and empathy must be maintained while adhering to strict confidentiality guidelines.
The Townsville University Hospital Emergency Department (ED) provides treatment to approximately 90,000 patients per calendar year. This position provides and maintains highly responsive and effective administrative support to the 24-hour ED.
This role involves continuous shiftwork, including day shifts, afternoon shifts, night shifts, weekends and public holidays as we ensure round-the-clock support to meet patient needs.
This is a fixed term temporary part-time position, working 32 hours per fortnight, for six months with the possibility of extension, not exceeding 12 months.
About your new employer
Career Growth and Development
We support career progression with structured pathways, secondment opportunities, and access to education and training programs. Whether specialising in a clinical field, upskilling in Digital Health, or transitioning to leadership roles, employees benefit from mentorship, professional development initiatives, and strong institutional partnerships with James Cook University (JCU).
Supportive Workplace Culture and Regional Advantage
A strong community-driven culture makes our organisation an attractive workplace, fostering collaboration, inclusion, and professional support. We balance metro-level healthcare opportunities with a regional feel, offering short commutes, access to rural and urban facilities, and a close-knit professional network. Employees experience a unique blend of career growth and lifestyle flexibility without the hustle of larger cities.
Work/Life Balance and Lifestyle Benefits
Nestled within beautiful North Queensland, the rural, urban, country and coastal locations found within the Townsville HHS region provides vibrant and unique communities, affordable living with stunning landscapes, outdoor adventures, and a relaxed lifestyle.
Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages.
Competitive salary and benefits
We offer attractive remuneration packages and generous leave entitlements.
- Salary range: $41.44 to $46.05 p.h. (AO3)
- 4 to 6 weeks annual leave with 14%-17.5% loading
- 12.75% employer contribution to superannuation
- Plus Salary Sacrificing options may be available
Requirements
- This is a Vaccine Preventable Disease (VPD) risk role.
- Probation period may apply.
- Pre-employment checks will be conducted.
Please refer to the Role Description for further details.
Apply now and be part of something extraordinary!
Enquiries are welcome; for a confidential discussion please contact: Torrie Gibb on (07) 4433 2119.
Applications close: Sunday, 22 November 2026.
Unsolicited resumes from recruitment agencies will not be accepted.
Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.